Lookback vs UsabilityHub Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lookback

UX Software

3.9 12 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UsabilityHub

UX Software

4.6 22 user ratings

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Overview

Description	Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more	UsabilityHub is a comprehensive user testing and usability research platform that helps developers to find design issues early, preventing them from wasting time and effort. Users can assess the effectiveness of the links and content hierarchy by measuring how people complete tasks using their designs. Brands can design surveys to ask their participants’ relevant questions and validate their assumptions to avoid missteps. In the test, participants can choose from multiple design options in response to the brands specific questions. Moreover, the platform also helps developers to optimise messaging on landing pages and reduce bounce rates by measuring participant’s first impressions of the designs. It allows developers to obtain feedback on images, videos and audio files. UsabilityHub brings interaction flows, test interfaces, iconography and more to help companies create delightful and intuitive experiences for their users. The platform also helps developers to tune their messaging, landing pages and optimise conversion rates on product launches and marketing campaigns. Read more
Pricing Options	Free Trial Available Starts at $99.0. Offers Custom plan.	Free Trial Not Available Starts at $66.0. Offers Free-forever and Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 82% Momentum 62% Popularity 82%	83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 69% Momentum 60% Popularity 73%
SaaSworthy Awards	# 3 Most Worthy # 5 Fastest Growing	# 4 Fastest Growing # 5 Most Popular

Features

Total Features	9 Features	7 Features
Common Features for All	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 6 More - Show Less	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.9/5 12 user ratings	4.6/5 22 user ratings
Ratings Distribution	Excellent 38.1% Very Good 40.5% Average 7.1% Poor 2.4% Terrible 11.9%	Excellent 70.2% Very Good 25.5% Average 2.1% Poor 0% Terrible 2.1%
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Pricing

Pricing Options	Free Trial Available Starts at $99.0. Offers Custom plan.	Free Trial Not Available Starts at $66.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom	Free Free Basic $66.00 $79.00 per month Pro $100.00 $199.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	UserX Lookback Vs UserX UserTesting 4.1 Based on 648 Ratings Lookback Vs UserTesting User Insights Lookback Vs User Insights UX Metrics Lookback Vs UX Metrics UXtweak 5 Based on 1 Ratings Lookback Vs UXtweak	UserX UsabilityHub Vs UserX UserTesting 4.1 Based on 648 Ratings UsabilityHub Vs UserTesting Proven by Users UsabilityHub Vs Proven by Users UXtweak 5 Based on 1 Ratings UsabilityHub Vs UXtweak UX Metrics UsabilityHub Vs UX Metrics
	View All Lookback Alternatives	View All UsabilityHub Alternatives