|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | LiveEngage allows your customers, especially smartphone users, to engage with your brand. It also gives you the flexibility to communicate with your customers through your website, Gmail, Facebook, SMS or any other applications. The software ensures that every visitor gets to chat with the most suitable agent according to their needs, which enhances the level of customer satisfaction. With LiveEngage, your agents and bots can be active together in the same conversation window. The bots will handle all the repetitive tasks, while your agent will add the personal touch required to the conversation making customer interaction as effective as ever. Read more | BestChat is a customer support assistant which uses an end-to-end cloud interactive Network to connect with the customers in the fastest way possible. This will improve sales and customer support with the help of features like web live chat, email, data analysis and AI-robot chat system. It can be integrated with platforms like Facebook, Twitter, WhatsApp and Email, which will allow the customers to initiate a live chat with a service provider anytime and anywhere. The integrated message system enables the users to manage all the messages via different platforms in the system. Multiple platform support allows the user to access the data from any platform. Features like saturation distribution, in turn distribution, priority distribution makes BeshChat have the perfect balance between ability and efficiency. Let BestChat be your advantage with some add-on features like Multi-system integration which connects the application with your system. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
8 Features
|
7 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Review Summary |
LiveEngage garners positive feedback for its user-friendly interface, customization options, and robust analytics. Reviewers frequently commend its intuitive design, ease of setup, and the ability to personalize chatbots and widgets. Users also appreciate the comprehensive reporting and tracking features that provide valuable insights into customer engagement. While some users mention occasional technical glitches or limitations with certain integrations, the overall sentiment is overwhelmingly positive, highlighting LiveEngage's effectiveness in enhancing customer communication and improving website interactions. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Custom Custom |
BestChat $24.91 $29.00 per user / month |
View Detailed Pricing
|
View Detailed Pricing
|
Screenshots |
+ 2 More
|
Not Available |
Videos |
|
Not Available |
Company Details | Located in: New York, NY |
Not available |
Contact Details |
Not available https://liveperson.com/products/conversational-intelligence/ |
Not available https://www.bestchat.com/ |
Social Media Handles |
Not available |
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.