LeadDesk vs FrontSpin Comparison

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk

Sales Engagement Software

4.6 12 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FrontSpin

Sales Engagement Software

4.4 87 user ratings

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Reply

Sales Engagement Software

4.7 1,522 user ratings

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Yesware

Sales Engagement Software

4.4 1,611 user ratings

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Overview

Description	Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more	FrontSpin is an intuitive sales communication tool designed for inside selling professionals to help them enhance their business performance and close in more deals. The ultimate aim of the tool is to help sales teams do their job better and quicker. Moreover, with FrontSpin, users get access to a variety of powerful dialling tools, like pre-recorded voicemail, prioritized call lists and single-click dialling, which increases the overall communication rate by 35%. In addition, businesses can also depend on the particular to forward personalized sales emails and monitor their open/click rate. Account-based Playbooks, offered by the same are also of great help enabling teams to enhance their lead generation processes and streamline workflows. Moreover, with FrontSpin SMS, organisations get to read and respond to incoming messages as per convenience and keep them synced with the internal database and CRM in a seamless way. Outsourcers, customer service providers, account executives and sales developers find out FrintSpin and its integrated functionalities to be of great help. Read more	Reply is a multi-channel sales engagement platform that allows users to automate personal email outreach, conduct calls, and carry out tasks and close deals successfully. One can easily supercharge the sales team using a few simple techniques, that is, to discover, engage, execute and improve. Users can take help from the Reply’s Chrome extension and revamp productivity, for discovering prospects on-the-go. The software lets users engage with leads via multiple channels like emails, calls, follow-ups, etc., and reach out to their prospects with ease. Apart from this, the software also enables users to speed up the sales workflow and get the best out of their sales efforts. Reply serves to be the backbone and an essential component of the sales department. Users can add people to the task list and even make calls directly from the software. The application also provides analytical reports that offer insights into one’s performance and work progress, thus providing the user with a scope to improve. Read more	Yesware is an all-in-one emailing and sales toolkit software solution that provides a comprehensive array of features for your sales team to monitor email outreach activity, quickly test what works and what doesn't, and share the data with the rest of the team so they can get better results quicker. It eliminates the need of manually organizing your outreach or using spreadsheets drags down and allows your sales staff to focus on creating connections and completing transactions. With Yesware, you can see if prospects have received and opened their emails, and whether or not they should follow up. You can determine which emails are effective or when a lead is interested. You can also determine how much follow-up is required for each client to seal the deal. Users can use attachments, images, links, and merge fields to enhance their emailing strategy. The platform enables you to save your best-performing emails as templates for your entire team to utilize. Additionally, you can make use of Yesware’s library of ready-to-use messages for every stage of the sales process. Read more
Pricing Options	Free Trial Available LeadDesk Offers Custom plan.	Free Trial Not Available FrontSpin Offers Custom plan.	Free Trial Available Starts at $49.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $15.0.
SW Score & Breakdown	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 72% Momentum 63% Popularity 78%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 78% Momentum 60% Popularity 77%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 94% Momentum 64% Popularity 90%	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 88% Momentum 60% Popularity 93%
SaaSworthy Awards	# 6 Fastest Growing	Not Available	Not Available	# 4 Highly Rated # 4 Fastest Growing

Features

Total Features	11 Features	12 Features	13 Features	10 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 9 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available	Available	Available

Reviews & Ratings

User Rating	4.6/5 12 user ratings	4.4/5 87 user ratings	4.7/5 1,522 user ratings	4.4/5 1,611 user ratings
Rating Distribution	Excellent 66.7% Very Good 25% Average 8.3% Poor 0% Terrible 0%	Excellent 60.9% Very Good 26.4% Average 6.9% Poor 1.1% Terrible 4.6%	Excellent 74.3% Very Good 20.8% Average 2.4% Poor 0.7% Terrible 1.7%	Excellent 56.1% Very Good 29.5% Average 10.7% Poor 2% Terrible 1.7%
User Sentiments	Not Available	Not Available	User-Friendly Interface, Excellent Customer Support, Effective Email Automation, Extensive Integrations LinkedIn Integration Issues, Inaccurate Email Finding, Occasional Software Bugs/Glitches, Confusing Campaign Navigation/Management	Email Tracking, Email Templates, Salesforce Integration, Reminders Inaccurate Email Open Tracking, Limited Mail Merge Functionality, Lack of Mobile App, Occasional Software Glitches & Bugs
Review Summary	Not Available	Not Available	Not Available	Users find Yesware easy to use, praising its intuitive interface, seamless integration with email platforms, and user-friendly features. They appreciate the ability to track email opens, clicks, and replies, as well as schedule emails and set reminders. The customizable templates and analytics dashboard are also highly valued. However, some users have encountered issues with the mobile app, reporting occasional glitches and limited functionality compared to the desktop version. Additionally, a few users have expressed concerns about the pricing structure, suggesting that it may not be suitable for smaller businesses or individuals with limited budgets.
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Pricing

Pricing Options	Free Trial Available LeadDesk Offers Custom plan.	Free Trial Not Available FrontSpin Offers Custom plan.	Free Trial Available Starts at $49.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $15.0.
Pricing Plans Monthly Plans Annual Plans	Instant Others Essential Others Advanced Others Enterprise Custom	Frontspin Custom	Free Free Starter $49.00 $59.00 per user / month Professional $89.00 $99.00 per user / month Ultimate $139.00 $139.00 per user / month Custom Agency Plan $166.00 $166.00 per month Custom Custom	Pro $15.00 $19.00 per user / month Premium $35.00 $45.00 per user / month Enterprise $65.00 $85.00 per user / month
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Alternatives

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