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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Kaseya BMS helps to run a business efficiently at a fraction of the current cost. With this software, businesses can easily create, manage and resolve all the service requests and tickets alike. Also, Kaseya BMS helps organisations to reduce the number of service tickets generated and resolve IT incidents faster. By using the services of this platform, business heads can spend less time on billing and tracking mundane tasks. Kaseya BMS also allows a company’s technicians to work effortlessly across several tools. Further, the platform enables users to access the right information when and where they need it. With Kaseya Business Management software companies can manage their IT projects and derive real-time status reports while improving forecasting through comprehensive project management. Also, it plays an important role in maintaining better relations between companies and customers or prospects. This simple-to-use system helps customers and prospects to keep a track of current accounts, communications as well as new possibilities. Kaseya BMS also helps organisations with billing & finance, business intelligence & reporting. Read more | ManageEngine Desktop Central is a mobile device and desktop management software that helps organizations in monitoring servers, desktops, laptops and mobiles from a central location. The software automates patch deployment related to OS and other third-party applications to shield security threats. It simplifies distribution so that users can install and uninstall software with built-in templates for package creation. Users can troubleshoot remote desktops and multi-user collaboration, file transfer, video recording and more. They also get to manage IT assets, software metering, prohibited software, software license with the same. To provide complete desktop management, ManageEngine Desktop Central offers 50+ predefined configurations including Power Management, Security Policies, USB Device Management, and more. Users can scan and detect missing service packs in their OS and apps besides automating deployment to stay up-to-date. It also includes 100+ unique reports that provide a quick and complete insight into the Active Directory infrastructure. Users can also define roles with the selective privilege to employees for effective management. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Comprehensive Ticketing System, Intuitive User Interface, Customizable Reporting, Seamless Integrations with other Kaseya Products Complex Workflow Configuration, Occasional Performance Issues, Limited Invoice Customization, Inadequate Training Resources |
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Overall, users find the software easy to use and appreciate its comprehensive features. They praise its ability to streamline business processes, automate tasks, and improve efficiency. However, some users express concerns about the complexity of certain features and occasional glitches. Additionally, a few users mention that customer support could be more responsive. |
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The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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Kaseya BMS Custom |
Free Free Professional $795.00 $795.00 per year Enterprise $945.00 $945.00 per year UEM $1,095.00 $1,095.00 per year |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
NinjaOne Custom |
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| Company Details | Located in: New York, NY | Located in: Pleasanton, California | Located in: Claymont, Delaware Founded in: 2020 | Located in: Austin, TX |
| Contact Details |
+1 877-926-0001 |
+1-888-720-9500 |
+1 628-270-9924 |
+1 888 542-8339 |
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