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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Snapforce CRM logo
CRM Software

4.3 26 user ratings

View Details
Featured

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

EngageBay Sales CRM logo

EngageBay Sales CRM

CRM Software

Visit Website
Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.3 2,504 user ratings

Visit Website

Overview

Description IRIS CRM software is an manage pipeline sales and customer support for business. The software offers tools to track sales related activities like new accounts, notes added, emails sent, and more. Collaborate with your team to create professional proposals in minutes. It integrates with Zapier, ZipRecruiter, and more. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software. Read more Snapforce CRM software is a platform used to manage entire business. Track and record all company Emails, Phone calls, Video Chats, Faxes, SMS Messages and more with quality integrations. Manage your orders and payments with Price Quotes, Sales Orders, Invoicing, and Payments. Measure the performance of business with custom reports. It integrates with Constant Contact, MailChimp, and more. Marketers, Small and Medium companies make use of the software. Read more EngageBay is an all-in-one marketing and sales CRM solution that helps businesses organize email contacts, monitor deals, grow sales, and build customer relationships. Users can get a complete view of every interaction ever had with their leads and get deep customer insights to the market and sell better. It allows users to design engaging emails and run email marketing campaigns easily with just a simple click of a button. Businesses can measure performance and get better click-through rates, thus helping to grow the business. Through the customizable forms feature, users can create simple and stylish forms on any device and dramatically improve their conversations. Users can choose from a wide range of landing page templates or create their pages in less than two minutes. The powerful email tracker helps to keep track of prospects actions and get notified the moment someone opens an email or clicks a link in the email. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $1799.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $12.00.
  • Free Trial Not Available
  • Starts at $10.39. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    63%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    66%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 2 Most Worthy # 7 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
4.3/5 26 user ratings
Not Available
4.3/5 2,504 user ratings
Rating Distribution
Not Available
  • Excellent

    65.4%
  • Very Good

    19.2%
  • Average

    3.8%
  • Poor

    0%
  • Terrible

    11.5%
Not Available
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
User Sentiments

    Comprehensive Feature Set, Excellent Customer Support, User Friendly Interface, Extensive Integrations

    Outdated User Interface Design, Limited Mobile App Functionality, Occasional System Glitches, Complex Customization Process

    Not Available
    Not Available

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

Review Summary

User reviews of IRIS CRM highlight its strengths in streamlining sales processes, centralizing reporting, and providing comprehensive data management for the payment processing industry. Users praise its integration with various processors, automated tasks, and user-friendly interface. However, some users note limitations in customization options, particularly with the mobile app, and express concerns about the user interface's dated design. While IRIS is widely appreciated for its customer service responsiveness, some users suggest the system's cost may be a barrier for smaller businesses.

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Not Available

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $1799.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $12.00.
  • Free Trial Not Available
  • Starts at $10.39. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

Residuals Only Plan $1,799.00 $1,799.00 per month

Full System Plan Custom

Snapforce CRM $12.00 $12.00 per month

Free Free

Basic $10.39 $12.99 per user / month

Growth $19.99 $24.99 per user / month

Pro $39.99 $49.99 per user / month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

 
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Screenshots & Videos

Screenshots IRIS CRM screenshot
+ 4 More
Snapforce CRM screenshot
+ 9 More
Contact Details
+ 6 More
Live Chat System
+ 12 More
Videos Video Thumbnail
+ 1 More
Not Available Not Available Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Brooklyn, NY Founded in: 2010 Located in: Mahwah, NJ Located in: Mountain House, California Located in: Pleasanton, California - 94588 Founded in: 2005
Contact Details

1-888-870-9978

https://www.iriscrm.com/

+1-888-452-7806

https://www.snapforce.com/

+1 877-509-3570

https://www.engagebay.com/products/crm

+1 877-834-4428

https://www.zoho.com/crm/

Social Media Handles

Not available

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