|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
11 Features
|
9 Features
|
Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
|
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
|
Ratings Distribution |
|
|
Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
Instabug is commonly praised for its user-friendliness, intuitive interface, and comprehensive features. Users appreciate its ability to collect in-app feedback, bug reports, and crash reports, as well as its analysis and reporting capabilities. The platform's real-time issue tracking, remote log viewing, and customizable SDK are also highlighted as strengths. Additionally, Instabug's customer support is frequently commended for being responsive and helpful. However, some users have expressed concerns about the pricing, occasional bugs, and the need for improved documentation and tutorials. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Free Free Essential $124.00 $149.00 per month Team $249.00 $299.00 per month Business $499.00 $599.00 per month Enterprise Custom |
View Detailed Pricing
|
View Detailed Pricing
|
Backlog
4.6 Based on 399 Ratings |
|
|
Screenshots |
+ 7 More
|
Not Available |
Videos |
+ 1 More
|
Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: United States |
Contact Details |
Not available https://www.userback.io/ |
Not available https://instabug.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.