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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more | Hively is the simplest way to gather customer feedback and reward top-performing employees. With Hively, your customers can give you real-time feedback with 1 click, at their convenience. Now you can measure customer happiness at every touchpoint and easily see which employees are making your customers the happiest. Hively works with any email client, CRM, website, or ticket tracking system. You can even request feedback with 1 question surveys and gather feedback on mobile devices through QR codes printed onto business cards, displays, posters, placards, time slips, name badges, etc. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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6 Features
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Common Features for All |
360 Degree Feedback
Data Analysis Tools
Email Distribution
Embeddable Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Library
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Data Analysis Tools
Email Distribution
Embeddable Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Library
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom |
Free Free Hively $13.00 $15.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.1 Based on 9 Ratings |
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Videos |
+ 3 More
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+ 1 More
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Company Details | Located in: Brighton, England Founded in: 2010 | Founded in: 2010 |
Contact Details |
+44 20 8242 6445 https://www.customerthermometer.com/ |
Not available https://teamhively.com/ |
Social Media Handles |
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