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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Heyhi helps website owners provide 1:1 live sales support to their visitors when the latter needs it the most. Customer support executives can receive and start video calls with website visitors on the go, take care of their objections and offer personalised sales support right in the middle of their website or landing pages alike. For startups, Heyhi is quite a game-changer as the founders get to unleash their true story, keeping it true to the audience, distinguishing themselves from the candidates and inspiring many at the same time. An integrated live chat feature promotes engaging relationships with visitors and clients alike. Heyhi is a completely customisable portal for users to indulge in, website owners can add their own logo, make changes within the call to action buttons, change language and integrate with external CRMs on the go. Data stored within is completely secure, making it easy for users to focus on the business-relevant tasks while the software takes care of the rest. All the live videos made over Heyhi are end to end encrypted. Read more | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more |
Pricing Options |
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SW Score & Breakdown |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
4 Features
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5 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Welcomer Free Closer $29.00 $29.00 per user / month |
Salesforce Chat Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
Company Details |
Not available |
Located in: San Francisco, California |
Contact Details |
Not available https://heyhi.io/ |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
Social Media Handles |
Not available |
Not available |
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