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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Sponsored
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshchat
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Description | Helpello improves the customer's self-support experience, using knowledge to turn on website visitors into customers, and customers into happy customers. It provides super-powered, 24/7 customer assistant. It is integrated with popular tools like shopify, woocommerce, wordpress and tawk.to. Read more | Wazzup is the ultimate solution for simplifying the sales process through messenger platforms. This innovative tool seamlessly integrates popular CRMs with WhatsApp, revolutionizing the way they communicate with your clients. They understand the importance of streamlining sales processes and have designed Wazzup to make selling through messengers a breeze. For all the sales reps out there, imagine being able to text directly from their CRM through WhatsApp. No more switching between multiple platforms - with Wazzup, they can stay organized and efficient, all within the comfort of WhatsApp. But that's not all, Wazzup also automatically creates contacts and deals for new clients and stores chat history in their CRM. No more manual data entry and missed opportunities - everything is conveniently stored in one place. And for those routine messages, Wazzup has got them covered with automatic sending. They can set up personalized messages that will be sent automatically, saving they time and energy. Read more | Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. Read more |
Pricing Options |
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SW Score & Breakdown |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 1 Highly Rated # 8 Fastest Growing |
Total Features |
4 Features
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4 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-friendly Interface, Extensive Integrations, Efficient Customer Support, Effective Chatbot Functionality Occasional Software Glitches, Mobile App Limitations, Limited Customization Options, Inconsistent Support Response Times |
Review Summary |
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Freshchat is generally well-received by users, with many praising its ease of use, intuitive interface, and helpful features. It is particularly lauded for its live chat functionality, which allows businesses to engage with customers in real-time, and for its robust reporting and analytics capabilities, which provide valuable insights into customer interactions. Additionally, Freshchat's integration with other popular business tools, such as Salesforce and Zendesk, is seen as a major advantage. However, some users have reported occasional technical glitches and a lack of customization options, which could be improved in future versions of the software. Overall, Freshchat is a reliable and user-friendly customer service solution that is highly appreciated by businesses looking to enhance their customer engagement and provide real-time support. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $15.00 $25.00 per month Business $45.00 $60.00 per month Enterprise Custom |
Start $16.00 $20.00 per month Pro $36.00 $45.00 per month Max $72.00 $90.00 per month |
Free (Messaging) Free Growth (Messaging) $15.00 $18.00 per user / month Pro (Messaging) $39.00 $47.00 per user / month Enterprise (Messaging) $69.00 $83.00 per user / month Growth Omnichannel $29.00 $35.00 per user / month Pro Omnichannel $59.00 $71.00 per user / month Enterprise Omnichannel $99.00 $119.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | Not Available |
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Videos |
+ 5 More
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+ 1 More
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Company Details |
Not available |
Located in: Riga, Latvia | Located in: San Mateo, CA |
Contact Details |
Not available https://www.helpello.com/ |
Not available https://wazzup24.com/ |
+1 650 513 0514 https://www.freshworks.com/live-chat-software/ |
Social Media Handles |
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