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| Description | Empower customer service team with Pythia software, the AI-enhanced platform seamlessly integrated within Zendesk. Pythia brings to the table sophisticated tools designed to elevate customer interactions through smart, AI-driven suggestions. It provides a keen comprehension of agent performance and macro utilization, affording managers the insights to refine responses and strategies effectively. Meanwhile, its powerful analytics engine enables the filtration and exportation of reports, ensuring data is both accessible and actionable. With the additional capability to swiftly categorize and route incoming tickets, Pythia streamlines the support workflow, matching queries to the best-suited agent within minutes, thereby optimizing response times and ultimately revolutionizing the customer experience Read more | HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities, you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included. Read more |
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Pricing Plans
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Basic (Health Check) $79.00 $99.00 per month Advanced (Health Check) $109.00 $139.00 per month Basic (Ticket Classifier) $0.02 $0.02 per ticket Advanced (Ticket Classifier) $0.05 $0.05 per ticket Advanced Macros $15.00 $15.00 per user / month Advanced Shortcuts $15.00 $15.00 per user / month Macros Reporting $75.00 $75.00 per month |
HelpdeskEddy (cloud) Others HelpdeskEddy (own server) Custom |
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| Company Details | Located in: Minsk, Belarus Founded in: 2019 | Founded in: 2013 |
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+1 302 208 8875 https://pythia.cc/ |
Not available https://en.helpdeskeddy.com/ |
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