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| Description | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more | Svachat is a platform for creating Chatbots on your own in an easy and comfortable manner. There is no code. Simple, intuitive, and effective. We are experts in the creation of Chatbots and Virtual Assistants. It's a simple and friendly Chatbots platform that can be readily embedded without any coding knowledge. We've devised a straightforward self-creation procedure that should take no more than 10 minutes. Svachat creates bots for businesses of various sizes and types. Their AI-powered bots allow your company to answer to clients in real time via text or voice, and can be programmed to learn the varied rules for each channel and then adjust to provide the necessary auto-responses. It's simple to interface with a variety of third-party applications. A chatbot can be used as a customer service representative, an event assistant, or a personal avatar. When someone interacts with the chatbot, it adds them to your database, allowing you to contact them in the future. Best for online stores looking to boost client satisfaction by providing a 24-hour service. Read more |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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| Company Details | Located in: New York, New York Founded in: 2013 | Located in: Seville, Spain |
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Not available https://haptik.ai/ |
+34 955 79 56 01 https://svachat.com/ |
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