Verloop |
| Description | BotPenguin essentially answers queries, generates leads, and even reserves appointments. It is basically a chatbot designed to take your business to new heights. It is an AI-powered chatbot platform that allows you to quickly and easily build unbelievable chatbots to communicate or engage your customers on the website, Facebook Messenger, and many other similar platforms. BotPenguin offers multiple bots such as Lead generation bot: It does not let anyone leave your website without leaving their details for your sales team, Answer Bot: It handles the frequently asked questions, Assistant Bot: It is a customer service chatbot that schedules meetings and sends reminders and notifications, and Order Booking Bot: It handles your sales counter. Bot penguin also offers multiple features like natural language processing, zero development time, zero setup cost, conversational UI, deep analytics, and easy to integrate as a part of their overall service. Read more | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more |
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Responsive Customer Support Team, Ease of Bot Implementation, Comprehensive Analytics Dashboards, Seamless WhatsApp Integration Occasional Software Bugs, Limited Customization Options, Complex Integration with other Platforms, Occasional Delays in Support Resolution Time |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Baby Free Little $12.50 $15.00 per month King $33.00 $40.00 per month Emperor Custom |
Haptik Custom |
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View Detailed Pricing
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ChatGen
5 Based on 2 Ratings 
Tiledesk
4.8 Based on 13 Ratings |
V-Person
5 Based on 1 Ratings |
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| Company Details | Located in: Chicago, Illinois | Located in: New York, New York Founded in: 2013 |
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+1 718-717-2666 https://botpenguin.com/ |
Not available https://haptik.ai/ |
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