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Description | Guru is a collaborative knowledge management solution that provides individuals and teams with the knowledge they need to complete their job successfully. The software helps them to reduce search time for the right information so they could respond to individual customers’ questions quickly and easily. The solutions Verification and Browser Extension ensures that employees will always have access to information that they need to finish their job confidently. It also makes it easier for new employees to find the right information quickly. This helps businesses to thrive, and reduces the cost of administrative support. Guru sends Knowledge Alerts in real-time to team members about new releases, updates and more and also sends a notification to users that their team members have seen the information. If the users missed their meeting, then they can access critical information shared by other attendees on the go. Guru not only organizes the information but also delivers appropriate context facilitating better work management. Read more | Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance. Read more |
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Guru is known for its comprehensive learning management system (LMS), providing various features like course creation, skill tracking, reporting, and user engagement tools. Users appreciate its intuitive interface, extensive customization options, and the ability to create interactive content. However, some reviewers mention occasional technical issues, a learning curve for new users, and limitations in integrations with external platforms. Overall, Guru is praised for its robust features, ease of use, and its effectiveness in improving employee training and development. |
Bloomfire is generally well-received by users, with an average rating of 4.5 out of 5 across multiple review platforms. Reviewers praise its user-friendly interface, comprehensive knowledge management, and collaborative features. They appreciate the platform's ability to centralize company information, facilitate team collaboration, and enable easy access to relevant resources. Bloomfire's customer support is also commended for its responsiveness and helpfulness. However, some users have expressed concerns regarding the platform's occasional technical glitches and limited customization options. |
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AI-Generated from the text of User Reviews
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Essential plan $14.00 $16.80 per user / month Team plan $24.00 $28.80 per user / month Enterprise plan Custom |
Basic $899.00 $899.00 per month Growth $1,149.00 $1,149.00 per month Custom Custom |
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Company Details | Founded in: 2013 | Located in: Austin, Texas Founded in: 2019 |
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Not available https://www.getguru.com/ |
Not available https://bloomfire.com/ |
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