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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GuestPoint is a one-stop solution for property management that aims at providing a streamlined guest experience to the user’s customers. It assists you in managing your property with a single, comprehensive platform that includes revenue-boosting features, streamlined operations, and easy reporting with a single click. With GuestPoint, you can manage many properties using a single reservation system and create quick and easy ways for new and returning customers to book straight from your website without paying a commission. It additionally offers tools that track your occupancy and automatically changes hotel pricing. You can reach new audiences and manage reservations across different sales channels too with GuestPoint. Users can keep track of their key performance metrics, set hypothetical goals, and examine revenue from anywhere. GuestPoint offers smart housekeeping technology that recognises which rooms, including common areas such as reception, need cleaning. You can also allocate cleaners to different rooms and create a digital or printed roster for each cleaner. GuestPoint can be tailored to your specific requirements in order to assist you in growing your business. Read more | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more |
Pricing Options |
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SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
4 Features
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7 Features
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Common Features for All |
Employee Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Point of Sale (POS)
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Employee Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Point of Sale (POS)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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GuestPoint Custom |
ALICE Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 2 More
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Not Available |
Company Details | Located in: Australia | Located in: New York, New York Founded in: 2013 |
Contact Details |
1300 236 848 https://www.guestpoint.com/ |
Not available https://www.aliceplatform.com/suite |
Social Media Handles |
Not available |
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