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VoIP Providers

4.3 672 user ratings

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VoIP Providers

4.7 23 user ratings

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MightyCall

VoIP Providers

4.4 284 user ratings

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GoTo Connect

VoIP Providers

4.6 1,210 user ratings

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Overview

Description Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more Talkroute is a cloud-based virtual phone system that provides businesses with an enterprise-level phone system that can be accessed from any device, no matter where user are. With Talkroute, user can leverage the power of a PBX system, complete with auto attendants, extensions, and call routing, without having to purchase or maintain any special equipment. Instead, user can use existing mobile phones, desktops, and other devices to access the Talkroute system. This allows to have a business-level phone system no matter where user are n the office, at home, or on the road. Talkroute makes it easy and affordable to set up a virtual phone system that fits the needs of business. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality. Read more
Pricing Options
  • Free Trial Not Available
  • Grasshopper Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $27.0.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 672 user ratings
4.7/5 23 user ratings
4.4/5 284 user ratings
4.6/5 1,210 user ratings
Rating Distribution
  • Excellent

    54.5%
  • Very Good

    30.1%
  • Average

    8.6%
  • Poor

    1.2%
  • Terrible

    5.7%
  • Excellent

    91.3%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    8.7%
  • Excellent

    60.6%
  • Very Good

    26.1%
  • Average

    5.3%
  • Poor

    3.5%
  • Terrible

    4.6%
  • Excellent

    73.1%
  • Very Good

    18.9%
  • Average

    5.1%
  • Poor

    0.6%
  • Terrible

    2.3%
User Sentiments

    Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail

    Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support

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Review Summary

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Grasshopper Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $27.0.
Pricing Plans
Monthly Plans Annual Plans

Grasshopper Custom

Basic $19.00 $19.00 per month

Plus $39.00 $39.00 per month

Pro $59.00 $59.00 per month

Enterprise Custom

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

Basic $27.00 $27.00 per user / month

Standard $32.00 $32.00 per user / month

 
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Vendor information

Company Details Located in: Boston, Massachusetts

Not available

Located in: Wilmington, DE Founded in: 1999 Located in: Boston, Massachusetts
Contact Details

Not available

https://grasshopper.com/

Not available

https://talkroute.com/

+1 (888) 256-8312

https://www.mightycall.com/

1-866-890-8931

https://www.goto.com/connect

Social Media Handles

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