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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $15.00.
SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    71%
  • Momentum
    64%
  • Popularity
    64%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

Features

Total Features
0 Features
0 Features
Common Features for All

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Sentiments

    Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail

    Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support

    Not Available
Review Summary

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

Mighty Call is a popular VoIP service praised for its affordability and ease of use. Users consistently highlight its call recording feature, valuing its ability to improve communication quality and minimize callbacks. The platform also receives positive feedback for its responsive customer service team. However, some users cite text messaging features as needing improvement and express concerns about occasional call quality issues. While Mighty Call offers a robust solution for managing business calls, some users wish for more advanced features and a more streamlined user interface.

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $15.00.
Pricing Plans
Monthly Plans Annual Plans

True Solo $14.00 $18.00 per month

Solo Plus $25.00 $32.00 per month

Small Business $55.00 $70.00 per month

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Call forwarding screenshot
+ 4 More
Videos Not Available Video Thumbnail
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Vendor information

Company Details Located in: Boston, Massachusetts Located in: Wilmington, DE Founded in: 1999
Contact Details

Not available

https://grasshopper.com/

+1 (888) 256-8312

https://www.mightycall.com/

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