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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | SurveyJS is an open-source JavaScript form library that supports Angular, React, and Vue3. With SurveyJS, you have complete control over the backend as it integrates with any server or database. It stores survey metadata and results in JSON format. SurveyJS lets you load and launch web forms or set up your self-hosted form management system fully integrated into your IT. SurveyJS is highly customizable, allowing you to control UI design with CSS classes and customize the form builder UI. Over 200 demos with code examples are available on the website to help you accomplish any task. The platform has a drag-and-drop form builder with GUI for conditional logic, form branching, and a no-code CSS-based Theme Editor. See instant changes as you adjust colors, fonts, and layouts. Save customized themes in JSON format for consistency across surveys. SurveyJS lets you create editable PDF surveys and view results via interactive charts and tables. It offers a unique approach to survey design, analysis, and data storage, allowing you to integrate form-building functionality into your application while keeping sensitive data on your servers. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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16 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Essential Free Basic $499.00 $499.00 PRO $899.00 $899.00 |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Tallinn, Estonia - 10145 |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
+372 5380 4575 https://surveyjs.io/ |
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