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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more Formaloo is a business data OS that helps to create beautiful forms, customisable apps without any code, and access-controlled databases. Trusted by more than 20,000 businesses in 30+ countries, this OS helps to create powerful rational databases and connect building blocks like tables, charts, forms, widgets, reports, and many more. Formaloo allows businesses to power their data collecting with elegant, yet powerful, web forms that don't require any coding to create. Lead capture, money collection, process creation, survey administration, and much more are all possible with this OS. Formaloo further helps businesses to organise their workspace into different teams, clients, projects, and departments. It manages secure access of team members and allows them to collaborate in real-time easily. To create powerful custom interfaces, Formaloo is a great OS. It helps to create seamless UI in minutes for businesses without needing developers. It also helps connect workflows with thousands of apps and services like Slack, Salesforce, Google, Facebook, Shopify, etc. Read more
Pricing Options
  • Free Trial Available
  • GetFeedback Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    88%
  • Momentum
    60%
  • Popularity
    77%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    79%
SaaSworthy Awards # 11 Highly Rated # 8 Fastest Growing
Not Available

Features

Total Features
15 Features
8 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 12 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 336 user ratings
    Not Available
    Rating Distribution
    • Excellent

      64.9%
    • Very Good

      28.6%
    • Average

      6%
    • Poor

      0%
    • Terrible

      0.6%
    Not Available
    Review Summary

    Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • GetFeedback Offers Custom plan.
    • Free Trial Not Available
    • Starts at $9.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Custom

    Pro Custom

    Ultimate Custom

    Free Free

    Plus $9.00 $19.00 per user / month

    Pro $19.00 $49.00 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GetFeedback screenshot
    + 7 More
    Share Your Form
    + 1 More
    Videos Video Thumbnail
    + 4 More
    Video Thumbnail
    + 4 More

    Vendor information

    Company Details Located in: San Francisco, CA Founded in: 2013 Located in: Tallinn, Estonia Founded in: 2020
    Contact Details

    +1 (415)-942-5981

    https://www.getfeedback.com/

    +372-57852237

    https://www.formaloo.com/en/

    Social Media Handles

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