Nicereply vs Four Eyes Surveys Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Nicereply

Survey/ User Feedback Software

4.7 756 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Four Eyes Surveys

Survey/ User Feedback Software

4.3 12 user ratings

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Overview

Description	Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more	Four Eyes Surveys is a modern survey management platform and the first of its kind to provide not only beautifully crafted surveys but also facilities to make sense of the responses. It delivers powerful data mining services that find insights arming them with actionable recommendations. Four Eyes Surveys provides a thoughtful and fully customizable form builder with easy drag-and-drop questions, bulk-add choices for multiple answers, visual embedding, and other facilities. Furthermore, users can implement branching, skip logic, and complex questioning easily without the need to write code. The platform's intuitive technology lets users hide a question based on answers to the previous question to reduce repetition. Also, developers can customize the look of their surveys end-to-end with options to set themes or create new ones, add business logos, customize fonts and sizes, make minimalist or comprehensive forms- all within one platform. Moreover, users can set the length of responses by defining minimum and maximum character input for exact answers. A comprehensive questions library lets them select or build personalized questions easily. Read more
Pricing Options	Free Trial Available Starts at $39.0. Offers Custom plan.	Free Trial Not Available Starts at $19.0. Offers Free-forever plan.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 81% Momentum 60% Popularity 78%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 69% Momentum 64% Popularity 68%
SaaSworthy Awards	# 14 Highly Rated # 19 Most Popular	# 17 Fastest Growing

Features

Total Features	13 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 756 user ratings	4.3/5 12 user ratings
Rating Distribution	Excellent 71% Very Good 25.8% Average 2.4% Poor 0.7% Terrible 0.1%	Excellent 25% Very Good 75% Average 0% Poor 0% Terrible 0%
Review Summary	Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $39.0. Offers Custom plan.	Free Trial Not Available Starts at $19.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom	Essentials Free Professional $19.00 $23.00 per month
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Alternatives

	Liveform Nicereply Vs Liveform Simplesat 4.9 Based on 190 Ratings Nicereply Vs Simplesat SatisMeter 4.8 Based on 42 Ratings Couchsurvey Nicereply Vs Couchsurvey QuestionPro 4.6 Based on 1235 Ratings Nicereply Vs QuestionPro	QuestionPro 4.6 Based on 1235 Ratings Four Eyes Surveys Vs QuestionPro SmartSurvey 4.6 Based on 243 Ratings Four Eyes Surveys Vs SmartSurvey Key Survey Software 4.8 Based on 15 Ratings Four Eyes Surveys Vs Key Survey Software SurveyMonkey 4.5 Based on 12172 Ratings Four Eyes Surveys Vs SurveyMonkey ngSurvey 4.5 Based on 17 Ratings Four Eyes Surveys Vs ngSurvey
	View All Nicereply Alternatives	View All Four Eyes Surveys Alternatives