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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Field Force Tracker is a cloud-based Field Service Management Software. This highly integrated scheduling platform helps in field service management, vehicle dispatch management, service dispatch management, tool management, etc. The software contains multiple HVAC, work order, and IT service features, in addition to a myriad of scheduling features. You can do resource scheduling, facility scheduling, and staff scheduling online automatically. Online scheduling and reservation are possible doing from multiple-locations. The software also supports group and class schedule. Doing calendar management is easy with this tool. Read more | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 10 Fastest Growing # 3 Most Popular |
| Total Features |
10 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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| Review Summary |
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Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Field Force Tracker $19.99 $19.99 per user / month |
mHelpDesk Custom |
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View Detailed Pricing
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View Detailed Pricing
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BizScheduler
4.3 Based on 6 Ratings 
Oracle Field Service Cloud
4.1 Based on 91 Ratings Field Force Tracker Vs Oracle Field Service Cloud
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| Videos | Not Available |
+ 2 More
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| Company Details | Located in: Princeton Junction, New Jersey | Located in: Fairfax, Virginia Founded in: 2009 |
| Contact Details |
+1 609-439-4775 http://www.fieldforcetracker.com/home.html |
888-558-6275 https://www.mhelpdesk.com/ |
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