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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IntelliTicks logo
Live Chat Software

5 3 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description IntelliTicks is an interesting software that utilises the combined power of AI and humans to back live chat for sales. It helps in creating a proactive and personalised zone for customers to express their demands. A plethora of features equipped within enables businesses to conduct automated interactions with their customers, seamlessly. The 24x7 sales representative keeps replying to customers from all over the world even when the human agents are away. The same AI chatbot makes answering repeated queries easy by auto-answering them immediately. For prospective leads, clients can take over the responsibility of handling them, from the AI chatbots as is found necessary. Thus ensuring that these leads are not left unattended and will ultimately leave them satisfied enough to enable conversion. Automated lead specific insights are generated by IntelliTicks that help clients to understand what their leads would like to focus on. The insights also intimate clients about lead prioritisation -hot, warm or cold leads. Further, real-time lead alerts are sent through emails, desktop notifications and mobile pings. Read more Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    66%
  • Momentum
    62%
  • Popularity
    75%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
6 Features
4 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Not available
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Not available
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • Not available

    Reviews & Ratings

    User Rating
    5/5 3 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $20.0. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $15.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Starter $20.00 $25.00 per month

    Standard $80.00 $99.00 per month

    Plus $240.00 $299.00 per month

    Starter $15.00 $20.00 per month

    Business $48.00 $60.00 per month

    Pro $120.00 $150.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots IntelliTicks screenshot
    + 4 More
    Dashboard
    + 1 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Haryana, India - 122002 Founded in: 2017 Founded in: 2021
    Contact Details

    +91 7709 527 736

    https://www.intelliticks.com/

    Not available

    https://www.feederloop.com/

    Social Media Handles

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