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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | "Feedback Rocket" is a powerful tool designed to help businesses streamline their feedback collection process. It offers a flexible development environment while ensuring top-notch security during production. With an allowed list of origin domains, users can prevent any unauthorized access and misuse of the API key, giving them peace of mind knowing the data is always safe. The feedback collection process is critical for businesses looking to improve their products and services continuously. However, security concerns can often hinder progress, causing delays and even loss of data. "Feedback Rocket" eliminates these worries by providing a robust security framework that ensures the protection of the API key at all times. In addition, "Feedback Rocket" is also flexible during the development phase, allowing for easy integration with the existing systems. This feature ensures that your team can work seamlessly and efficiently while collecting valuable feedback from the customers. Overall, "Feedback Rocket" offers a complete feedback collection solution that is both secure and flexible, making it an ideal tool for businesses looking to enhance their customer experience and product offerings. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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3 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Single Site $9.00 $9.00 per month Multi Site $19.00 $19.00 per year |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 4 More
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Company Details | Located in: San Francisco, CA Founded in: 2013 |
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Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://www.feedbackrocket.io |
Social Media Handles |
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