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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

EventSurvey360 logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GetFeedback logo
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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Sponsored

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pointerpro logo

Pointerpro

Survey/ User Feedback Software

4.7 109 user ratings

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Overview

Description EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship. Read more GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $27.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    67%
  • Momentum
    62%
  • Popularity
    79%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    85%
  • Momentum
    62%
  • Popularity
    77%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    89%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    71%
  • Momentum
    66%
  • Popularity
    77%
SaaSworthy Awards
Not Available
# 11 Highly Rated # 8 Fastest Growing # 5 Highly Rated # 10 Fastest Growing
Not Available

Features

Total Features
7 Features
15 Features
17 Features
8 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Phone Survey It enables you to run your survey over telephones
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 4 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 12 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 14 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 11 user ratings
    4.5/5 300 user ratings
    4.6/5 2,677 user ratings
    4.7/5 109 user ratings
    Rating Distribution
    • Excellent

      36.4%
    • Very Good

      45.5%
    • Average

      18.2%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      62.7%
    • Very Good

      29.7%
    • Average

      7%
    • Poor

      0%
    • Terrible

      0.7%
    • Excellent

      69.6%
    • Very Good

      24.9%
    • Average

      3.8%
    • Poor

      0.4%
    • Terrible

      1.2%
    • Excellent

      78%
    • Very Good

      20.2%
    • Average

      0.9%
    • Poor

      0%
    • Terrible

      0.9%
    User Sentiments
      Not Available

      Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design

      Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality

      User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

      Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

      Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports

      Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans

    Review Summary
    Not Available

    Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services.

    Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

    User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $27.00. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $19.00. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $41.58. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Individual $27.00 $27.00 per month

    Organization $45.00 $45.00 per month

    Platinum Custom

    Enterprise Custom

    Essentials Custom

    Pro Custom

    Ultimate Custom

    Free Free

    Basic (Surveys) $19.00 $39.00 per month

    Starter (Surveys) $39.00 $59.00 per month

    Business (Surveys) $79.00 $79.00 per month

    Professional (Surveys) $249.00 $249.00 per month

    Enterprise (Surveys) Custom

    Professional (CX Suite) $249.00 $249.00 per month

    Enterprise (CX Suite) Custom

    Performance (360 Assessments) $299.00 $299.00 per month

    Free (Reputation Management) Free

    Starter (Reputation Management) $79.00 $99.00 per month

    Platform (Full Suite) Custom

    Essential $41.58 $49.00 per month

    Professional $58.25 $69.00 per month

    Enterprise Custom

    ReportR Custom

     
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    Screenshots & Videos

    Screenshots GetFeedback screenshot
    + 7 More
    Conditional Formatting
    + 7 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 4 More
    Video Thumbnail
    + 5 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Cumming, GA 30041 Located in: San Francisco, CA Founded in: 2013 Located in: Palo Alto, California Founded in: 2017 Located in: Antwerp, Belgium
    Contact Details

    +1 678-400-0362

    https://www.eventsurvey360.com/

    +1 (415)-942-5981

    https://www.getfeedback.com/

    +1 800-481-0410

    https://surveysparrow.com/

    Not available

    https://pointerpro.com/

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