Home/Survey/ User Feedback Software/EventSurvey360 vs GetFeedbackUpdated on: March 1, 2024

Compare EventSurvey360 vs GetFeedback

81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveySparrow
SurveySparrow Survey/ User Feedback Software (1340 Ratings)
Visit Website

Visit Website

Visit Website

ADD PRODUCT
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveySparrow

SurveySparrow

Survey/ User Feedback Software (1340 Ratings)
Visit Website

Visit Website

Visit Website

Overview

Summary

EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship. ..show more

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Cumming, GA 30041 / +1 678-400-0362

San Francisco, CA / +1 (415)-942-5981

Palo Alto, California / +1 800-481-0410

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Always Free

Features

  • Unlimited Surveys
  • Number of Questions/Survey
  • Number of Responses/Survey
  • Customer Support through email
  • Survey Stats : upto 100
  • Team Members : Only 1 user
  • Sharing on Social Media
  • Unlimited Quizzes
  • Number of Questions/Quiz : upto 10
  • Number of Responses/Quiz : upto 100
  • Quiz Stats : upto 100
Individual
$27 /Month

Each One : $27 /Survey/month billed Annually (25 percent off) or $3 /Survey/month billed Monthly

Unlimited : $216 billed Annually (40 percent off) or $24 /month billed Monthly (20 percent off)

Features

  • Includes features of Free plan, plus
  • Unlimited Number of Questions /Survey
  • Unlimited Number of Responses /Survey
  • Reports
  • Data Exports
  • Survey Stats
  • Multiple Languages
  • Unlimited Number of Questions /Quiz
  • Unlimited Number of Responses /Quiz
  • Quiz Stats
Organization
$45 /Month

Each One: $45 /Survey/month billed Annually (25 percent) or $5 /Survey/month billed Monthly

Unlimited : $360 billed Annually (40 percent off) or $40 /month billed Monthly (20 percent off)

Features

  • Includes features of Individual plan, plus
  • White Label Surveys and Quizzes
  • Team Members : Only 5 users
Platinum
Custom

Features

  • Includes features of Organization plan, plus
  • Unlimited Team Members
  • API Access

Contact the vendor to get the latest pricing details.

Enterprise
Custom

Features

  • Includes features of Platinum plan, plus
  • Net Promoter Score API
  • Critical Score - Email to Manager

Contact the vendor to get the latest pricing details.

View Price Page
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page
Free
Free

Features

  • Three Active Survey Projects
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link, Embed, QR Code, Email
  • Response Notifications
  • Embedded Survey
  • 1500+ App Integrations With Zapier
  • 100 APIs Per Day
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
Basic (Personal)
$19 /Month
  • $19 per month billed yearly
  • $39 per month billed Quarterly

Features

  • 500 Responses per Month
  • 1,500 Email Shares per Month
  • 1 user included
  • Unlimited Questions
  • Display Logic
  • Skip Logic
  • Scoring
  • 10,000 Contacts
  • Share Via Email, Social Media, Email Embed, Web URL
  • Schedule Close Date
  • Phone Number Validation
  • Data Exports (CSV, PDF, XLS)
  • Generate Custom Charts & Reports
  • 500 APIs Per Day
  • Google Sheets Integration
  • Facebook Pixel Integration
Premium (Personal)
$29 /Month
  • $29 per month billed yearly
  • $59 per month billed Quarterly

Features

  • Includes features of Basic plan, plus
  • 2,000 Responses per Month
  • 6,000 Email Shares per Month
  • Everything in Basic plan, plus
  • 1 user included
  • Expressions
  • Case Management
  • Customizable Email Templates
  • Unlimited Contacts
  • Custom CSS
  • File Upload
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Recurring Surveys
  • Password Protected
  • Send Copy of Responses
  • Multi Lingual Surveys (Manual)
  • Accept Payments
  • Social Meta Tags
  • Cross Tabulation
  • Webhooks
  • 1000 APIs Per Day
  • monday.com Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
Business
$99 /Month
  • $99 per month billed yearly
  • $199 per month billed Quarterly

Features

  • 10,000 Responses per Month
  • 30,000 Email Shares per Month
  • 2 Users Included
  • White Labelling
  • Upload Logo & Fav Icon
  • Add Logo To Reports
  • Smart Contact List
  • Case Management
  • Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal
  • Sentiment Analysis
  • Constant Sum
  • Group Rank
  • Photo capture
  • Custom CSS
  • Edit Survey Responses
  • 1 Free Custom SSL
  • File Upload
  • Custom Domain Name
  • Export To SPSS
  • 24/5 Email & Chat Support
  • Phone Support
  • Multi-Lingual Surveys
  • 1000 APIs Per Day
  • Custom Workflows
  • Share Reports As Links
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Accept Payments
  • Customizable Email Templates
  • Send Reminders
  • Expressions
  • Cross Tabulation
  • Recurring Surveys
  • Password Protected Surveys
  • Send Copy of Responses
  • Social Meta Tags
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Slack Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google sheets Integration
  • Microsoft Teams Integration
  • Zendesk Integration
Enterprise
$499 /Month
  • $499 per month billed yearly
  • $699 per month billed Quarterly

Features

  • Includes features of Business plan, plus
  • 50,000 Responses per Month
  • 150,000 Email Shares per Month
  • Everything in Business plan, plus
  • 10 Users Included
  • Executive Dashboard
  • Survey Catalog
  • SMTP Relay
  • Webhooks
  • Unlimited Contacts
  • Share Via Mobile SDK
  • User Management
  • Heatmap
  • Dedicated Customer Success Manager
  • Contacts Submission History
  • Unlimited Widgets
  • Word Cloud
  • Survey Throttling
  • Password Policy
  • Salesforce Integration
  • Intercom Integration
  • Power BI Integration
Elite
Custom

Features

  • Everything in Enterprise plan, plus
  • Above 100k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Audit Log
  • HIPAA Compliance
CX Free
Free

Features

  • 100 Responses per Month
  • NPS, CSAT and CES Surveys
  • One Active CX Project
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via Link, Embed
  • 100 APIs Per Day
  • Embedded Survey
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
CX Basic
$99 /Month
  • $99 per month billed yearly
  • $199 per month billed Quarterly

Features

  • 1,000 Responses per Month
  • 3,000 Email Shares per Month
  • NPS, CSAT and CES Surveys
  • Three Active CX Projects
  • 2 Users Included
  • 10,000 Contacts
  • Advanced Follow-Up Question
  • Default Workflows
  • Smart Contact List
  • 5 Widgets
  • Share Via Email, In-App, Web Link, Email Embed, SMS
  • Tags & Themes
  • Webhooks
  • 1000 APIs Per Day
  • Data Exports (CSV, PDF, XLS)
  • Multi Lingual Surveys (Manual)
  • Facebook Pixel Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • ActiveCampaign Integration
CX Premium
$299 /Month
  • $299 per month billed yearly
  • $499 per month billed Quarterly

Features

  • 10,000 Responses per Month
  • 30,000 Email Shares per Month
  • Everything In Basic +
  • NPS, CSAT and CES Surveys
  • Seven Active CX Projects
  • 5 Users Included
  • Unlimited Contacts
  • White Labelling
  • Import Historical CX® Data
  • Unlimited Widgets
  • Share Via Mobile SDK
  • Custom Workflows
  • Case Management
  • Multi-Lingual CX Surveys
  • Sentiment Analysis
  • Variables/Hidden Fields
  • Send Reminders
  • Multiple Thank You Pages
  • Custom Domain Name
  • Webhooks
  • 1000 APIs Per Day
  • Customizable Email Templates
  • Dedicated Customer Success Manager
  • Custom CSS
  • Intercom Integration
  • HubSpot Integration
  • Mailchimp Integration
  • Zendesk Integration
  • Rybbon Integration
  • Pipedrive Integration
  • monday.com Integration
  • Freshdesk Integration
CX Enterprise
Custom

Features

  • Everything in Premium plan, plus
  • NPS, CSAT and CES Surveys
  • Unlimited CX Projects
  • More than 30k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Executive Dashboard
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • SMTP Relay
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • HIPAA Compliance
  • Power BI Integration
  • Salesforce Integration
360 Assessments
$79 Others

$79 per user assessment

For 10 Assessments

Features

  • 2 Admin Users
  • CSS Customization
  • Personal Development Plans
  • Self, Peer, Manager & Custom Reviews
  • Automated & Manual Reminders
  • Set Auto-Close Date
  • Survey Scheduling
  • Dedicated Customer Success Manager
  • Webhooks
  • Employee Friendly Feedback Reports
  • Employee Portal
  • Download Responses as .CSV & .XLSX
  • Bell Curve Dashboard
  • Manager Dashboard
  • Smartlists
View Price Page

SCREENSHOTS

EventSurvey360 Screenshots
View 1 screenshot(s)
GetFeedback Screenshots
View 8 screenshot(s)
SurveySparrow Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira
  • Intercom
  • WordPress
  • Slack
  • Stripe Billing
  • AWeber
  • MailChimp
  • Microsoft Power BI
  • Google Sheets
  • HubSpot CRM
  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager

ALTERNATIVES

Top alternatives to EventSurvey360

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to GetFeedback

Qualtrics Core XM
Qualtrics Core XM
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro