82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshsales
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Act!
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Description | edge CRM software used to optimize sales team’s productivity for business. The software offers a in-built Smart PDF Builder to create proposals, proforma invoices, bills and more in customized template designs. The AI-driven lead scoring used to measure the sales funnels with reminders to automate business workflows. Marketers, Small and Medium companies make use of the software. Read more | 360 Business Tool is more than just a CRM solution. It is a system that includes all of the business operations that a firm might require, such as CRM, time management, budgeting, quotes, invoicing, newsletters, marketing, and much more. The system is constructed on a modular structure, so users may start small and add components as their company expands. Also, it enables a person or a firm to take command of their operations. The tool is a planned and constructed business structure that includes ERP and CRM functions which are cloud-based with complete backup and uptime guarantees. 360 Business Tool also interacts with one's existing calendar, financial system, e-mail, online banking system, payroll, stock, and much more. It offers solutions that are quick and efficient to use, never requiring the user to wait for a response from the system. The platform also provides its users with simplicity and transparency with a sensible pricing structure, modular architecture, and free assistance for all businesses. Read more | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more | Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups. Read more |
Pricing Options |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 3 Highly Rated # 3 Highly Rated | # 11 Most Popular # 9 Most Popular |
Total Features |
8 Features
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7 Features
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27 Features
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24 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure |
Ease of Use, Comprehensive Contact Management, Excellent Customer Support, Customizable Database Software Glitches/Bugs, Outlook Integration Issues, Outdated User Interface, Limited Third-Party Integrations |
Review Summary |
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Freshsales is praised for its user-friendliness and ease of use, particularly for beginners. Users appreciate its intuitive interface, clear navigation, and quick learning curve. It’s often cited as a valuable tool for managing customer data, tracking sales progress, and streamlining workflows. Freshsales integrates well with other Freshworks products, making it a comprehensive solution for small and medium businesses. However, some users report slow loading times, limited customization options, and occasional bugs. |
ACT! is a CRM platform that has been around for a long time and offers a wide range of features. Users praise its ease of use, customizable fields, and integration with Microsoft Outlook. However, some find the interface outdated and complain about occasional slow performance or syncing issues. ACT! remains a popular choice for small businesses who need a simple CRM that helps them stay organized and manage customer information effectively. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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edge CRM Custom |
Micro Others Basis Others Plus Others Advanced Others Enterprise Others |
Free Free Growth Others Pro Others Enterprise Others |
Act! Premium Cloud $30.00 $30.00 per user / month Act! Premium Desktop $37.50 $37.50 per user / month AMA Select (Marketing Automation Plan) $79.00 $79.00 per user / month |
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Screenshots |
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Videos | Not Available | Not Available |
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Company Details | Located in: Mumbai, Maharashtra | Located in: Køge Town, Denmark | Located in: San Mateo, California | Located in: Denver, Colorado Founded in: 2001 |
Contact Details |
+91 91373 36778 https://www.edgecrm.app/ |
+45 70 23 70 29 https://www.360businesstool.com |
+1 650-513-0514 https://www.freshworks.com/crm/sales/ |
+1 866-873-2006 https://www.act.com/ |
Social Media Handles |
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