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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more | SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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12 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-Friendly Interface, Variety of Question Types, Customizable Templates, Multilingual Support Limited Integration Options, Limited Customization of Reports, Limited Features in Free Plan, Mobile Responsiveness |
Review Summary |
Not Available
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SurveyRock users praise its user-friendly interface, customizable surveys, and robust reporting capabilities. They appreciate the drag-and-drop survey builder, which allows for easy creation of complex surveys. Additionally, users find the ability to personalize surveys with custom branding and themes to be a valuable feature. SurveyRock's reporting functionality is also highly regarded, with users highlighting the ability to generate detailed reports and analyze data in various formats. However, some users have reported occasional technical glitches and limited customer support options. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom |
Basic Free Premium $13.00 $15.00 per month Business $17.00 $20.00 per user / month Enterprise $42.00 $50.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Brighton, England Founded in: 2010 | Founded in: 2011 |
Contact Details |
+44 20 8242 6445 https://www.customerthermometer.com/ |
Not available https://www.surveyrock.com/home/ |
Social Media Handles |
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