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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Zoho CRM
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshsales
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Description | Copper is not just another CRM platform; it's a powerful tool designed specifically for businesses that leverage Google Workspace. Copper seamlessly organizes all the communications—emails, calls, files, and notes—for every contact, providing a comprehensive overview of the entire relationship history with each client or lead. This means no detail is too small, and every interaction is logged, offering insights that are crucial for nurturing and maintaining strong relationships. With intuitive features like tagging, filtering, and sorting, one can easily segment the leads and customers based on any criteria of choice, allowing for targeted business development strategies and a more in-depth analysis of where the opportunities are originating. Furthermore, Copper is designed to streamline the lead qualification process, ensuring that more prospects turn into paying customers. Real-time notifications keep you informed about when the contacts need engagement, while the ability to add custom tags and fields helps to personalize the approach for different groups, such as VIPs or high-potential leads. One of Copper's standout features is its email tracking capability, enabling one to know precisely when a significant lead or customer opens the message so one can follow up promptly. This interaction tracking and customization level ensures that Copper is not just a CRM but a comprehensive platform for facilitating and expanding your business relationships. Read more | CentraHub CRM is a customer relationship management (CRM) software that helps businesses to boost their sales and marketing efforts using amazing tools and integrations. The software enables users to easily integrate workflows where their employees are already working to increase sales. It includes a plethora of dedicated dashboards, that ensures businesses that they always stay ahead of their competitors. CentraHub CRM also works as a collaboration tool and allows users to share insights with team members and answer each other’s questions. The collaboration features of the software can also be used to send information about the leads and share useful updates with team members to keep everyone on the same page. CentraHub CRM comes with sales CRM features through which businesses can automate their sales processes across multiple channels and manage teams, touchpoints and products easily. In the department of marketing, they can use this software to initiate meaningful conversations with prospects and maximise the closure rate. Read more | Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more |
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SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Highly Rated # 6 Fastest Growing |
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# 1 Most Worthy # 5 Highly Rated | # 3 Highly Rated # 3 Highly Rated |
Total Features |
26 Features
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24 Features
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27 Features
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27 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users generally have a positive experience with the product. Reviewers appreciate its user-friendly interface, ease of use, and customizable features. The software is praised for its ability to streamline sales processes, manage customer relationships, and track interactions. Users find it effective in improving productivity and collaboration within their teams. While some reviewers mention occasional technical glitches, the overall sentiment is that the product is a valuable tool for sales professionals and small businesses. |
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Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors. |
Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $23.00 $29.00 per user / month Professional $59.00 $69.00 per user / month Business $99.00 $134.00 per user / month |
Startup Others Professional Others Enterprise Others Ultimate Others |
Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month Ultimate $52.00 $65.00 per user / month CRM Plus $57.00 $69.00 per user / month CRM Flex $14.00 $14.00 per user / month |
Free Free Growth Others Pro Others Enterprise Others |
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Screenshots |
+ 4 More
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+ 12 More
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+ 39 More
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Videos |
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Company Details | Located in: San Francisco, California Founded in: 2013 | Located in: Hyderabad, India Founded in: 2016 | Located in: Pleasanton, California - 94588 Founded in: 2005 | Located in: San Mateo, California |
Contact Details |
Not available https://www.copper.com/ |
+91-879-088-6600 https://www.centrahubcrm.com/ |
+1 877-834-4428 https://www.zoho.com/crm/ |
+1 650-513-0514 https://www.freshworks.com/crm/sales/ |
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