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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Dscout is a user researching platform that offers a flexible set of research tools for firms that rely on human intuition. It helps you bring context-rich data to the surface that exposes your users and connects with your stakeholders. With Dcout, you can make sure your insights stand out by using rich picture and video data. You can recruit rapidly, field remotely, analyze swiftly, and complete more high-quality research in less time. You can empower anybody in your organization to undertake user research and interact with it. With Dscout’s multimedia screener surveys and a visible, filterable interface, you can find the ideal candidates in days. You can conduct strong, unmoderated studies that contextualize almost any research approach or output. You can capture longitudinal data from users' cellphones or desktop browsers, so you can receive "as if you were there" insights. You can auto-transcribe, live-notate, invite observers, embed stim, share screens, and more with Dscout. Additionally, with automatic participant selection and quality checks, you can collect multimedia feedback at a high rate and on a large scale using Dscout. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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6 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
Not Available
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Rating Distribution |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Researcher Custom Team Custom Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Company Details | Located in: New York, NY | Located in: Chicago, Illinois Founded in: 2011 |
Contact Details |
(720) 408-5363 https://cohere.so/ |
Not available https://dscout.com/ |
Social Media Handles |
Not available |
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