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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloudbeds logo
Hotel Management Software

4.5 180 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SevenRooms logo
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Overview

Description Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. Read more SevenRooms is a hotel management software developed to enhance the guests' experiences and to help hospitality professionals in creating exceptional experiences that promote profitability and business repetition. With the seven rooms, guests interact with the customer's brand and from the moment they booked a reservation, joined the waiting list, or placed an order online; everything is notified to users. The App also takes care of all behind the scenes situations, and gives the clients the ideas to greet guests carefully and run a soft service. Furthermore, with automated profiles, customers can have a 360-degree view of each guest. To maximize income and profitability, customers can also control their digital presence in organic, direct, and third-party channels. The brand offers solutions to break data silos and have a complete view of preferences and descendants preferences of each guest. With the help of its automated features and efficient work strategy, customers can easily expand their reach and attract more and regular customers. Read more
Pricing Options
  • Free Trial Not Available
  • Cloudbeds Offers Custom plan.
  • Free Trial Not Available
  • SevenRooms Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    69%
  • Popularity
    97%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    91%
  • Momentum
    69%
  • Popularity
    90%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 5 Fastest Growing # 6 Most Popular

Features

Total Features
13 Features
11 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Hotel Group Management Helps in managing a chain of hotels under a particular group
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 10 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Hotel Group Management Helps in managing a chain of hotels under a particular group
      Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 180 user ratings
    4.7/5 13 user ratings
    Ratings Distribution
    • Excellent

      69.9%
    • Very Good

      18.6%
    • Average

      3.5%
    • Poor

      3.5%
    • Terrible

      4.6%
    • Excellent

      83%
    • Very Good

      11.3%
    • Average

      3.8%
    • Poor

      0%
    • Terrible

      1.9%
    Review Summary

    Cloudbeds is a popular hospitality management software praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its robust reservation system, revenue management capabilities, and seamless integration with other platforms. The software is also lauded for its mobile app, which allows hoteliers to manage their properties on the go. Common criticisms include occasional glitches and the need for improved reporting and analytics functionality. Overall, Cloudbeds is a reliable and feature-rich solution that caters to the needs of various accommodation providers, from small B&Bs to large hotel chains.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Cloudbeds Offers Custom plan.
    • Free Trial Not Available
    • SevenRooms Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Custom

    Plus Custom

    Premier Custom

    Enterprise Custom

    SevenRooms Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Software Built Just for Vacation Rentals
    + 1 More
    Create Paylink Mobile
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Diego, California Founded in: 2012 Located in: New York, New York Founded in: 2011
    Contact Details

    Not available

    https://www.cloudbeds.com/

    +1 877-777-0907

    https://sevenrooms.com/

    Social Media Handles

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