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Description | ChatMyBot scale and automate your business. The chatbots operate across many industries, from handling credit applications through order processing, automation of purchasing processes, and registration for visits to hairdressers dentists, in beauty salons. Based on the database from czatkredyt.pl, it was possible to measure that even 29% more customers are more likely to use the service for chat services than for the form. Customer service and answers to your questions can take a lot of time. Thanks to chatbot you can save up to 33% on customer service. Read more | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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AI-Generated from the text of User Reviews
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Company Details | Located in: Kraków, Poland | Located in: New York, New York Founded in: 2013 |
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+48 796 330 007 https://chatmybot.com/ |
Not available https://haptik.ai/ |
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