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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatMate logo
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SocialEpoch WhatsApp SCRM logo
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Overview

Description ChatMate provides live chat agents and support for user website visitors. It allows for quick answers to questions about products, payment methods, and delivery times to reduce cart abandonment. The software places a focus on lead conversion. It relies on chatbots for initial interactions, data collection for complex tasks, the conversation can be handed over to a human agent. A confirmation is sent to the user for each order ChatMate is able to close and the job can be added to a booking system if integrated, and the customer can be given a confirmation. The tool offers integrations with several e-commerce tools and CMSs. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their timing and outcomes, average handling times, wait times, and response times will be shared with the user. Read more SocialEpoch is a specializes in providing complet global leading social marketing solutions. Some products and services including but not limited to WhatsApp marketing, WhatsApp CRM, social ecommerce platform, social fission, and marketing training, etc. SocialEpoch aims to provide clients with more extensive leads generation approaches through the latest private social marketing technologies, they look forward to collaborating with more global clients who share the common vision to achieve a win-win situation. Read more
Pricing Options
  • Free Trial Available
  • Starts at $179.0. Offers Custom plan.
  • Free Trial Not Available
  • SocialEpoch WhatsApp SCRM Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    68%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    70%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $179.0. Offers Custom plan.
  • Free Trial Not Available
  • SocialEpoch WhatsApp SCRM Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $179.00 $179.00 per month

Regular $299.00 $299.00 per month

Growth $499.00 $499.00 per month

Enterprise Custom

Private Custom

Standard Custom

Professional Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ChatMate screenshot Not Available
Videos Video Thumbnail
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Vendor information

Company Details Located in: Kingsland, Auckland Located in: Noida, India
Contact Details

+64 22 111 0002

https://www.thechatmate.com/

Not available

https://www.wascrm.com/

Social Media Handles

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