89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Thryv
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more HubSpot CRM
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Description | Capsule is an online CRM software that incorporates a simple visual interface into a powerful CRM system. It works towards building a database with vital information of customers available at the user’s fingertip, from tracking sales to keeping a track of all the contacts which essentially gives its users a birds-eye view of everything they need to deliver a more personal experience to their customers. Companies can achieve a higher number in sales with the option to tailor their own pipelines, granting them the complete dashboard which indicates minute details like potential values and where they stand in the pipeline. This makes taking the next decisive step pretty easy. Capsule’s features include a simple and intuitive customer index within a visual overview of entire sales pipelines, aiding companies to keep a track of where their sales stand as they scale and grow. The software makes sure that not a single open sales opportunity is missed. Users can use features like Milestones to measure up their possible future sales prospects against the factors that are dialed in automatically by the software. Capsule helps team members to have the visibility and the clarity to create their own sales pipelines, making the operations clearer and easier for businesses. Read more | A platform for unified customer experiences, Zoho CRM Plus engages customers at every stage of their lifecycle. Receive real-time notifications to manage interactions with many teams in one thread. Dashboards are used by the AI-based voice assistant from Zoho to track company trends. Work together as a team to evaluate the effectiveness of workflows. Small and medium businesses, as well as marketers, utilise the software. It has a vast list of features such as - With Zoho CRM Plus, you can provide your customers instant access to your knowledge base, ticketing system, and live chat service right from your website or mobile app. Create and automate workflows that link your marketing, sales, and support teams, include the appropriate parties, and guarantee team compliance at every stage. One of its most beneficial features is their advanced AI assistant Zia - Zia can help you work smarter by forecasting business trends, advising the ideal time to contact a client, determining email and ticket attitudes, and offering intelligent business dashboards. Utilizing interactive dashboards, you can thoroughly analyse the effects of any conceivable business decisions. Read more | Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more | A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 12 Highly Rated # 12 Highly Rated |
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# 3 Fastest Growing # 5 Most Popular | # 4 Highly Rated # 2 Fastest Growing |
Total Features |
26 Features
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24 Features
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27 Features
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27 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User-Friendly Interface, Extensive Integrations, Excellent Customer Support, Flexible Customization Limited Reporting Functionality, Occasional Software Glitches, Lack of Bulk Editing Options, Limited Mobile App Functionality |
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Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication |
User Friendly Interface, Extensive Integrations, Email Tracking, Task Management High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows |
Review Summary |
Overall, users report that the software is generally user-friendly and easy to use. Its dashboard is intuitive, and its features are straightforward and easy to navigate. Many users appreciate its customer support, finding them responsive and helpful. However, there are complaints about its limited customization options and reporting capabilities. Additionally, some users have experienced issues with data syncing and integration, particularly with other software and platforms. |
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Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing. |
Overall, users praise HubSpot CRM for its ease of use, comprehensive features, and excellent customer support. With an average rating of 4.5 out of 5 stars across various review platforms, the platform is highly recommended for businesses seeking a user-friendly and feature-rich CRM solution. Users particularly appreciate HubSpot CRM's intuitive interface, robust sales and marketing automation capabilities, and ability to integrate with other business applications. Some reviewers have reported occasional glitches and limitations in customization options, but these are generally outweighed by the platform's strengths. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Starter $18.00 $21.00 per user / month Growth $36.00 $38.00 per user / month Advanced $54.00 $60.00 per user / month Ultimate $72.00 $75.00 per user / month |
Zoho CRM Plus $57.00 $69.00 per user / month |
Basic (Thryv Command Center) Free Plus (Thryv Command Center) $20.00 $20.00 per user / month Professional (Thryv Command Center) $30.00 $30.00 per user / month Plus (Thryv Business Center) $199.00 $199.00 per month Professional (Thryv Business Center) $349.00 $349.00 per month Unlimited (Thryv Business Center) $499.00 $499.00 per month Plus (Thryv Marketing Center) $199.00 $199.00 per month Professional (Thryv Marketing Center) $349.00 $349.00 per month ThryvPay Others |
Free Tools Free Starter l (For individuals & small teams) $15.00 $20.00 per month Professional (For individuals & small teams) $800.00 $890.00 per month Professional (For businesses & enterprises) $4,999.99 $4,999.99 per month Enterprise (For businesses & enterprises) $3,600.00 $3,600.00 per month |
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Salesforce Partner Relationship Management
4.5 Based on 25 Ratings |
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Screenshots |
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Videos |
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Company Details | Located in: Manchester, England Founded in: 2007 | Located in: Pleasanton, CA | Located in: Dallas, Texas Founded in: 1986 | Located in: Cambridge, Massachusetts Founded in: 2006 |
Contact Details |
Not available https://capsulecrm.com/ |
Not available https://www.zoho.com/crm/crmplus/ |
+1 844-339-6334 https://www.thryv.com/ |
+1 888 482 7768 https://www.hubspot.com/products/crm |
Social Media Handles |
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