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Overview

Description CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more
Pricing Options
  • Free Trial Available
  • Starts at $99.0.
  • Free Trial Available
  • Starts at $30.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 330 user ratings
4.9/5 46 user ratings
Ratings Distribution
  • Excellent

    53%
  • Very Good

    37.7%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    2%
  • Excellent

    93.6%
  • Very Good

    5.9%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0%
Review Summary

CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision.

WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $99.0.
  • Free Trial Available
  • Starts at $30.0.
Pricing Plans
Monthly Plans Annual Plans

PAY AS YOU GO Others

LITE $99.00 $99.00 per month

STARTUP $199.00 $199.00 per month

GROW $299.00 $299.00 per month

PRO $599.00 $599.00 per month

Plus Plan $30.00 $30.00 per month

Pro Plan $50.00 $50.00 per month

Agency Plan $200.00 $200.00 per month

 
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Vendor information

Company Details Located in: Santa Monica, California Founded in: 2004 Located in: Charlotte, North Carolina
Contact Details

(877) 897-3473

https://www.callfire.com/

888-970-4015

https://www.whatconverts.com/

Social Media Handles

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