Home/Inbound Call Tracking Software/CallRail vs WhatConvertsUpdated on: January 31, 2023

Compare CallRail vs WhatConverts

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Overview

Summary

CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. ..show more

WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Atlanta, GA / (888) 480-5592

Charlotte, North Carolina / 888-970-4015

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Call Tracking
$45 /Month

Find out which ads, keywords, and marketing efforts inspired your best leads to call.

Features

  • 5 local numbers
  • 250 local minutes
  • 100 text messages (SMS)
  • Unlimited users
  • Offline call tracking
  • Online call tracking
  • Keyword-level attribution
  • Dynamic number insertion
  • Custom reporting
  • Call notifications
  • Email summary reports
  • Unlimited call recording
  • Call scoring
  • Custom call tagging
  • Call forwarding
  • IVR & menu step call routing
  • Wordpress & Wix plugins
  • Google Data Studio connector
  • API & Webhooks access
  • Google Analytics integration
  • Google Ads integration
  • GMB integration
  • Facebook integration
  • Microsoft Ads integration
  • Hubspot integration
  • Slack integration
  • Zapier integration

Additional Usage

  • $3.00 ea. local numbers
  • $0.05 ea. local minutes
  • $5.00 ea. toll-free numbers
  • $0.08 ea. toll-free minutes
  • $0.016 ea. text messages (SMS)

Add-ons

  • White Label: $65 billed Monthly
  • Advanced Callflows: $15 Monthly fee per company
  • Premium Integrations: $65 Monthly fee
    • Access to these premium integrations: Salesforce, Marketo, Kenshoo, Optmizely X, and Google Marketing Platform
Conversation Analytics
$95 /Month

Add Conversation Intelligence to help qualify more contacts and improve service.

Features

  • 5 local numbers
  • 250 local minutes
  • 100 text messages (SMS)
  • 10,000 call transcription minutes
  • Offline call tracking
  • Online call tracking
  • Dynamic number insertion (DNI)
  • Keyword-level attribution
  • Localized DNI
  • Out-of-the-box reporting
  • Email summary reports
  • Custom reporting engine
  • Call recording
  • CallScore
  • Keypad scoring
  • Form scoring
  • Text message scoring
  • Call transcriptions
  • Keyword spotting
  • Automated lead tagging
  • Call forwarding
  • Email notifications
  • Standard call flow builder
  • Mobile app
  • Custom agent setup
  • Advanced call flow steps: $15 per company
  • Integrations
    • Google Analytics
    • Google Ads
    • Bing Ads
    • Facebook
    • Wordpress plugin
    • AMP plugin
    • Zapier
    • Google Ads Mobile Click-to-Call
    • Google Data Studio
    • Slack
    • API & webhooks
    • HubSpot
    • Google My Business
    • Wix
    • Auto-lead Data Format (ADF)
    • Unbounce
    • Pipeline Deals
    • Mixpanel
    • VWO
    • Custom Cookie Capture
    • Housecall Pro
    • Salesforce ($65)
    • Marketo ($65)
    • Optimizely X ($65)
    • Marin ($65)
    • Kenshoo ($65)
    • Kissmetrics ($65)
    • Acquisio ($65)
    • Google Marketing Platform ($65)

Additional Usage

  • $3.00 ea. local numbers
  • $0.05 ea. local minutes
  • $5.00 ea. toll-free numbers
  • $0.08 ea. toll-free minutes
  • $0.016 ea. text messages (SMS)
  • $0.02 ea. call transcription minutes
Marketing Analytics
$95 /Month

Add Form Tracking to view website form submissions and call analytics side by side.

Features

  • 5 local numbers
  • 250 local minutes
  • 100 text messages (SMS)
  • 1,000 call transcription minutes
  • Offline call tracking
  • Online call tracking
  • Form lead tracking
  • Dynamic number insertion
  • Keyword-level attribution
  • Localized DNI
  • Multi-touch attribution modeling
  • Out-of-the-box reporting
  • Email summary reports
  • Custom reporting engine
  • Multi-touch CPL reporting
  • Call recording
  • CallScore
  • Keypad scoring
  • Form scoring
  • Text message scoring
  • Automated lead tagging
  • Call forwarding
  • Email notifications
  • Standard call flow builder
  • Mobile app
  • Custom agent setup
  • Advanced call flow steps: $15 per company
  • Integrations
    • Google Analytics
    • Google Ads
    • Bing Ads
    • Facebook
    • Wordpress plugin
    • AMP plugin
    • Zapier
    • Google Ads Mobile Click-to-Call
    • Google Data Studio
    • Slack
    • API & webhooks
    • HubSpot
    • Google My Business
    • Wix
    • Auto-lead Data Format (ADF)
    • Unbounce
    • Pipeline Deals
    • Mixpanel
    • VWO
    • Custom Cookie Capture
    • Housecall Pro
    • Google Ads Lead Forms
    • Salesforce ($65)
    • Marketo ($65)
    • Optimizely X ($65)
    • Marin ($65)
    • Kenshoo ($65)
    • Kissmetrics ($65)
    • Acquisio ($65)
    • Google Marketing Platform ($65)

Additional Usage

  • $3.00 ea. local numbers
  • $0.05 ea. local minutes
  • $5.00 ea. toll-free numbers
  • $0.08 ea. toll-free minutes
  • $0.02 ea. form submissions
Analytics Suite
$145 /Month

Combine all our analytics tools to automate customer insights and prove marketing ROI.

Features

  • 5 local numbers
  • 250 local minutes
  • 100 text messages (SMS)
  • 1,000 form submissions
  • 10,000 call transcription minutes
  • Offline call tracking
  • Online call tracking
  • Form lead tracking
  • Dynamic number insertion (DNI)
  • Keyword-level attribution
  • Localized DNI
  • Multi-touch attribution modeling
  • Out-of-the-box reporting
  • Email summary reports
  • Custom reporting engine
  • Multi-touch CPL reporting
  • Call recording
  • CallScore
  • Keypad scoring
  • Form scoring
  • Text message scoring
  • Call transcriptions
  • Keyword spotting
  • Automated lead tagging
  • Call forwarding
  • Email notifications
  • Standard call flow builder
  • Mobile app
  • Custom agent setup
  • Advanced call flow steps: $15 per company
  • Integrations
    • Google Analytics
    • Google Ads
    • Bing Ads
    • Facebook
    • Wordpress plugin
    • AMP plugin
    • Zapier
    • Google Ads Mobile Click-to-Call
    • Google Data Studio
    • Slack
    • API & webhooks
    • HubSpot
    • Google My Business
    • Wix
    • Auto-lead Data Format (ADF)
    • Unbounce
    • Pipeline Deals
    • Mixpanel
    • VWO
    • Custom Cookie Capture
    • Housecall Pro
    • Google Ads Lead Forms
    • Salesforce ($65)
    • Marketo ($65)
    • Optimizely X ($65)
    • Marin ($65)
    • Kenshoo ($65)
    • Kissmetrics ($65)
    • Acquisio ($65)
    • Google Marketing Platform ($65)

Additional Usage

  • $3.00 ea. local numbers
  • $0.05 ea. local minutes
  • $5.00 ea. toll-free numbers
  • $0.08 ea. toll-free minutes
  • $0.016 ea. text messages (SMS)
  • $0.02 ea. form submissions
  • $0.02 ea. call transcription minutes
View Price Page
Plus Plan
$30 /Month

Features

  • Track Calls, Forms and Chat
  • Instant Call Tracking Numbers
  • Dynamic Number Insertion
  • Call Tracking & Recording
  • Campaign & Keyword Reporting
  • Bing, Google Ads & Analytics Integration
Pro Plan
$50 /Month

Features

  • Includes features of Plus plan, plus
  • Call Flows
  • Report Builder
  • Scheduled Reports
  • HIPAA
  • API Access
Agency Plan
$200 /Month

Features

  • Includes features of Pro plan, plus
  • Unlimited Accounts
  • Discounted Rates
  • White Label
  • Branded Reports
  • Branded Client Portal
View Price Page

SCREENSHOTS

CallRail Screenshots
View 3 screenshot(s)
WhatConverts Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • Supermetrics
  • DOMO
  • Slack
  • Housecall Pro
  • Adobe Marketo Engage
  • Integrately
  • Google Data Studio
  • Kissmetrics
  • Databox
  • ReportGarden
  • Mixpanel
  • DashThis
  • SharpSpring
  • NinjaCat
  • Octoboard
  • AgencyAnalytics
  • Zapier
  • Klipfolio Dashboard
  • WordPress
  • Wix
  • Pipeline CRM
  • Unbounce
  • Whatagraph
  • HubSpot CRM
  • LeadsRx
  • Google Analytics
  • Salesforce
  • Optimizely
  • LeadSquared CRM
  • VWO Testing
  • Zoho CRM
  • WooCommerce
  • Google Analytics
  • Salesforce
  • Pipedrive

ALTERNATIVES

Top alternatives to CallRail

CallTools
CallTools
Grasshopper
Grasshopper
Dialpad Talk
Dialpad Talk
WhatConverts
WhatConverts
Twilio Flex
Twilio Flex

Top alternatives to WhatConverts

CallRail
CallRail
Callback24
Callback24
CallSource
CallSource
Waybeo
Waybeo
Calltouch
Calltouch