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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bugsnag logo
Bug Tracking Software

4.6 45 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BugHerd logo

BugHerd

Bug Tracking Software

4.9 109 user ratings

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Overview

Description Bugsnag is a full stack stability monitoring solution for mobile applications. It monitors the stability levels of individual applications and helps to make data-driven decisions related to development in real-time. An application stability index present within the same runs detailed checks and determines the accuracy levels of an individual application. Also, Bugsnag comes with a command centre of its own, which can be used for application stability and error monitoring purposes. Thus organisations can depend on the particular to get a comprehensive overview of errors, ensuring stability. Also, an end-to-end diagnostic facility offered by Bugsnag enables developers to rectify every error as it happens. It ensures a smooth user experience by bringing together all apps in a single dashboard. Moreover, notable features like stability score are considered to be an essential metric to analyze the application’s health, while precise search and customer segments are used to prioritise focus on the more important bugs that need fixing. Flexible error libraries with opinionated defaults offer a number of customisation options as well. Read more GlitchTip is an open-source error tracking platform that helps employees of an organisation to collect errors from their projects, accordingly. The platform is quite simple and allows employees to organise the projects and receive alerts whenever they want. Furthermore, this error tracking portal provides employees with the latest and updated features on the go. When an app reports any error, GlitchTip collects the same and puts them all in one place for the users to get a clear view. To collect error specific data from an individual app, this platform uses Sentry’s Open Source SDKs. As mentioned earlier, GlitchTip is an open-source portal. This means one can view, modify and use the code at their own convenience. This platform also allows users to run the code from their server or host it on its own. For that, a person needs to register with a valid email and password. After registering, users can select a subscription that works best for them. When it comes to simplicity, affordability and the freedom provided by open sources, GlitchTip is the right choice. Read more BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from. Read more
Pricing Options
  • Free Trial Available
  • Starts at $59.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $39.00.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    65%
  • Popularity
    72%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    84%

Features

Total Features
12 Features
9 Features
6 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 9 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 6 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 45 user ratings
    Not Available
    4.9/5 109 user ratings
    Rating Distribution
    • Excellent

      71.1%
    • Very Good

      22.2%
    • Average

      6.7%
    • Poor

      0%
    • Terrible

      0%
    Not Available
    • Excellent

      88.1%
    • Very Good

      11%
    • Average

      0%
    • Poor

      0.9%
    • Terrible

      0%
    User Sentiments

      Real-time Error Reporting, Detailed Diagnostics, Ease of Setup, Extensive Integrations

      Limited Search Functionality, Inaccurate Error Grouping (JS), Confusing Mobile Event Timestamps, Cumbersome API Documentation

      Not Available

      Easy to Use Interface, Seamless Client Feedback, Efficient QA Process, Detailed Bug Reporting

      Limited Mobile Functionality, Occasional Software Glitches, Limited User Roles, Insufficient Integrations with Project Management Tools

    Review Summary

    Users appreciate Bugsnag's user-friendliness, praising its intuitive interface, straightforward setup process, and informative documentation. They also commend its stability and reliability, highlighting the tool's ability to accurately detect and report errors. Additionally, reviewers acclaim the platform's robust alerting system, customizable notifications, and integration capabilities, which allow seamless collaboration and efficient issue tracking. However, some users express concerns regarding the pricing structure, suggesting it may not be suitable for all budgets.

    Not Available

    BugHerd is praised for its user-friendly interface, intuitive bug tracking and reporting features, seamless integration with various development tools, and responsive customer support. Users appreciate its ability to streamline the bug tracking process, facilitate collaboration among team members, and improve the overall quality of their software products. While some users mention occasional glitches and performance issues, the majority of reviews highlight BugHerd's effectiveness in enhancing team productivity and ensuring efficient bug management.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $59.00. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Offers Free-forever plan.
    • Free Trial Available
    • Starts at $39.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Free

    Pro $59.00 $69.00 per month

    Enterprise Custom

    GlitchTip Free

    Standard $39.00 $39.00 per user / month

    Studio $59.00 $59.00 per user / month

    Premium $109.00 $109.00 per user / month

    Deluxe $189.00 $189.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Not Available GlitchTip screenshot
    + 3 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California

    Not available

    Located in: Melbourne, Australia Founded in: 2011
    Contact Details

    Not available

    https://www.bugsnag.com/

    Not available

    https://glitchtip.com/

    Not available

    https://bugherd.com/

    Social Media Handles

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