Broadly vs Demandforce Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly

Reputation Management Software

4.9 109 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Demandforce

Reputation Management Software

3.6 56 user ratings

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Overview

Description	Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more	Demandforce is a compact reputation management and appointment scheduling software, helping out hospitals and health clinics with their brand value, patient wise conversion rates and retention levels, adequately. The software can also be utilised to monitor online bookings, email marketing and individual websites that drive more appointments. It even helps users manage empty slots and deal with last-minute no-shows via email, text and voice notifications. With Demandforce, hospitals and healthcare service providers get to stay in touch with their patients through text, email and direct mail. Thus improving recall and retention rates in real-time. The software also comes loaded with various reputation and list management features, helping users manage and enhance their online reputation exclusively. Also, inbuilt facilities like a dedicated patient portal, telemedicine and a virtual waiting list collectively help users to increase productivity levels and efficient front office management simultaneously. Moreover, hospitals and health clinics can get a clear overview of their marketing campaigns and related success through real-time insights, trackable phone numbers and performance dashboards. Read more
Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Not Available Demandforce Offers Custom plan.
SW Score & Breakdown	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 78% Momentum 61% Popularity 85%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 72% Momentum 60% Popularity 83%
SaaSworthy Awards	# 7 Fastest Growing # 7 Most Popular	# 10 Fastest Growing # 6 Most Popular

Features

Total Features	0 Features	6 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.9/5 109 user ratings	3.6/5 56 user ratings
Ratings Distribution	Excellent 92.1% Very Good 7% Average 0% Poor 0.9% Terrible 0%	Excellent 32.1% Very Good 28.6% Average 16.4% Poor 8.6% Terrible 14.3%
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Pricing

Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Not Available Demandforce Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Broadly Custom Plan Custom	Demandforce Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ReviewBuzz 4.6 Based on 12 Ratings Broadly Vs ReviewBuzz ReviewGain Broadly Vs ReviewGain Reputation.com 4.4 Based on 377 Ratings Broadly Vs Reputation.com Reputation Studio 5 Based on 1 Ratings Broadly Vs Reputation Studio ReviewRev 1 Based on 1 Ratings Broadly Vs ReviewRev	ReviewRev 1 Based on 1 Ratings Demandforce Vs ReviewRev Revinate Reputation 4.3 Based on 8 Ratings RepuGen 4.6 Based on 16 Ratings Demandforce Vs RepuGen ClinicSoftware.com 5 Based on 1 Ratings Relatient 4.8 Based on 47 Ratings
	View All Broadly Alternatives	View All Demandforce Alternatives