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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more Talkwalker is an intuitive consumer intelligence acceleration platform suitable for industries like luxury, media, sports and entertainment, finance, consumer goods, automotive and mobility, professional services, hospitality and travel along with beauty and fashion. Companies also depend on the particular software with campaign strategy, trend analysis, brand management, competitive intelligence, customer experience and content marketing. Its intuitive product suite covers metrics like customer intelligence, social intelligence and market intelligence simultaneously. Talkwalker’s inbuilt metrics help with meaningful KPIs and performance improvements on the go. It covers departments like website traffic, consumer sentiments, readership, message pull-through rate and more. Also, businesses can streamline beautiful campaigns and monitor real-time performance on the go. Managers get to divide the audience base into segments and craft meaningful messages accordingly. With Talkwalker, finding out the best channels to promote business-centric messages and trending stories is quite a hassle-free task to indulge in. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Not Available
  • Starts at $9000.0. Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    85%
SaaSworthy Awards # 3 Fastest Growing # 4 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 500 user ratings
4.5/5 305 user ratings
Ratings Distribution
  • Excellent

    64.9%
  • Very Good

    26.8%
  • Average

    5.4%
  • Poor

    0.3%
  • Terrible

    2.5%
  • Excellent

    56.2%
  • Very Good

    40.5%
  • Average

    1%
  • Poor

    1.3%
  • Terrible

    1%
Review Summary

Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

Overall, Talkwalker is highly praised for its user-friendly interface, robust data analysis capabilities, and excellent customer support. Users appreciate its intuitive dashboard for monitoring brand performance, comprehensive reports for in-depth insights, and real-time alerts for timely response to online conversations. The platform's ability to track competitors, identify influencers, and measure campaign effectiveness is also well-received. However, some users have expressed concerns about the occasional glitches and limited customization options, suggesting room for improvement in stability and flexibility.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Not Available
  • Starts at $9000.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Personal Plus $49.00 $49.00 per month

Professional Premium $99.00 $99.00 per month

Professional Max $199.00 $199.00 per month

Listening $9,000.00 $9,000.00 per year

Analytics Custom

Research Custom

 
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Vendor information

Company Details Located in: Florida, United States Located in: San Francisco, California Founded in: 2009
Contact Details

+1 (718) 618-4483

https://brand24.com/

+ 1 415 805 7240

https://www.talkwalker.com/

Social Media Handles

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