Home/Remote Access Software/BeyondTrust Remote Support vs AnyDesk
Updated on: August 14, 2022

Compare BeyondTrust Remote Support vs AnyDesk

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. ..read more

Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. ..read more

Features

Diagnostic Tools

Feedback Collection

File Transfer

Live Chat

Remote Control

Screen Sharing

Session Recording

Session Transfer

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Georgia, United States / +1 770-407-1800

Stuttgart, Germany / +49 711 184270 00

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Cloud
$2097 /Year

1st year per concurrent license : $2,097

Let us handle the infrastructure for you

Features

  • Deployment : BeyondTrust Cloud Appliance
  • Unattended Support :
    • Manage unattended devices, plus:
    • Unlimited remote access on LAN via RDP
    • Unlimited access on external networks via RDP/Jump technology
    • Unlimited access on isolated networks via Jump Zone Proxy
  • Platforms :
    • Windows, Mac, and Linux
    • Android and iOS Support
    • InSight Mobile Video Camera
    • Virtual Desktop Infrastructure
    • SSH/Telnet-enabled network devices
    • Serial-over-LAN & KVM via vPro
  • Technician Features :
    • Core features plus
    • Customer support
    • Internal IT support
    • Collaboration capabilities
  • Administrator Features : All administrative features
  • Integrations :
    • ITSM
    • Systems Management
    • CRM
    • Identity Management solutions
    • Custom Integrations
Owned Appliance
Others

Deploy on-site or in your own data center.

Features

  • Deployment :
    • Physical Appliance or Virtual Appliance (vSphere, Hyper-V, Azure, or AWS)
    • Hosted in your data center
  • Unattended Support :
    • Manage unattended devices, plus:
    • Unlimited remote access on LAN via RDP
    • Unlimited access on external networks via RDP/Jump technology
    • Unlimited access on isolated networks via Jump Zone Proxy
  • Platforms :
    • Windows, Mac, and Linux
    • Android and iOS Support
    • InSight Mobile Video Camera
    • Virtual Desktop Infrastructure
    • SSH/Telnet-enabled network devices
    • Serial-over-LAN & KVM via vPro
  • Technician Features :
    • Core features plus
    • Customer support
    • Internal IT support
    • Collaboration capabilities
  • Administrator Features : All administrative features
  • Integrations :
    • ITSM
    • Systems Management
    • CRM
    • Identity Management solutions
    • Custom Integrations
View Price Page
Essentials
$9.9 /Month

Essentials

  • $ 9.90 per month

One User, one device.

  • For individuals
  • Annual subscription
  • 1 managed device (unattended access)
  • Business and other professionals use
  • Access to help center

ACCESS & CONTROL

  • Mobile Device Support (Android & iOS)
  • Managed Devices (Unattended Access) - 1
  • Professional / Business Use allowance
  • Remote Control
  • Dynamic Side Switch
  • Remote Restart
  • Remote Printing

ADMINISTRATION & CUSTOMIZATION

  • Custom Allas

COLLABORATION

  • Whiteboard
  • Session Invitation

SUPPORT

  • Help center
Professional
$19.9 /Month

Performance

  • US$ 19.90 per month and user*

Each user up to 3 host devices.

  • For teams
  • Annual subscription
  • Up to 3000 unattended devices included
  • Wake-on-Lan
  • Session recording
  • Advanced security options
  • Customer support

ACCESS & CONTROL

  • Mobile Device Support (Android & iOS)
  • Managed Devices (Unattended Access) - 3000
  • Professional / Business Use allowance
  • Remote Control
  • Dynamic Side Switch
  • Remote Restart
  • Remote Printing
  • TCP-Tunneling
  • Wake-On-LAN
  • AnyDesk VPN

ADMINISTRATION & CUSTOMIZATION

  • Custom Allas
  • Namespace Option
  • Custom Client - Basic
  • Custom Branding - Basic
  • REST API - Basic
  • Session Recording
  • Session Logging

SECURITY & PRIVACY

  • Two-Factor Authentication
  • Permission Management
  • Privacy Mode

COLLABORATION

  • Text Chat
  • Whiteboard
  • Session Invitation

SUPPORT

  • Help center
  • Personal Tech Support
  • Customer Success Manager - Basic
Enterprise
Custom

Enterprise

  • Custom

Your custom solution.

  • For teams
  • Annual subscription
  • Unlimited managed devices
  • Customization and branding
  • Command line interface
  • MSI deployment
  • Group policies

ACCESS & CONTROL

  • Mobile Device Support (Android & iOS)
  • Managed Devices (Unattended Access) - Unlimited
  • Professional / Business Use allowance
  • Remote Control
  • Dynamic Side Switch
  • Remote Restart
  • Remote Printing
  • TCP-Tunneling
  • Wake-On-LAN
  • AnyDesk VPN

ADMINISTRATION & CUSTOMIZATION

  • Namespace Option
  • Custom Client - Advanced
  • Custom Branding - Advanced
  • REST API - Advanced
  • Session Recording
  • Session Logging
  • Command Line Interface
  • Group Policies
  • Deployment Options via MSI Package

SECURITY & PRIVACY

  • Two-Factor Authentication
  • Permission Management
  • Privacy Mode
  • Any Desk On-Premises Option

COLLABORATION

  • Text Chat
  • Whiteboard
  • Session Invitation

SUPPORT

  • Help center
  • Personal Tech Support
  • Customer Success Manager - Advanced
View Price Page

SCREENSHOTS

BeyondTrust Remote Support Screenshots
View 8 screenshot(s)
AnyDesk Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Agiloft
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • Jira
  • SysAid
  • Freshservice
    NA

ALTERNATIVES

Top alternatives to BeyondTrust Remote Support

TeamViewer
TeamViewer
VNC Connect
VNC Connect
RescueAssist
RescueAssist
AnyDesk
AnyDesk
ConnectWise Control
ConnectWise Control

Top alternatives to AnyDesk

Parsec for Teams
Parsec for Teams
Zoom
Zoom
VNC Connect
VNC Connect
TeamViewer
TeamViewer
BeyondTrust Remote Support
BeyondTrust Remote Support