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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Plesk logo

Plesk

Web Hosting Providers

4.6 269 user ratings

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Overview

Description BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more Weave integrates communication technology with front desk efficiency. Weave is a technology company helping Dental and Optometry practitioners increase and maintain their patient base by building stronger relationships leading to better outcomes. Read more Plesk is the premier WebOps hosting platform, capable of running, automating, and expanding applications, websites, and hosting services. It is the only OS-agnostic platform, used in over 140 countries in 32 languages across 384,000 servers, managing 11 million websites and 15 million mailboxes. As 50% of the top 100 service providers partner with Plesk, this hosting platform provides application developers with easy and secure access to web infrastructure, expertly managed by web professionals and hosting companies. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.9. Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    94%
  • Momentum
    71%
  • Popularity
    93%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    72%
  • Popularity
    70%
SaaSworthy Awards # 1 Most Worthy # 1 Fastest Growing
Not Available
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
3.9/5 417 user ratings
Not Available
4.6/5 269 user ratings
Rating Distribution
  • Excellent

    67.9%
  • Very Good

    4.3%
  • Average

    0.7%
  • Poor

    1.7%
  • Terrible

    25.4%
Not Available
  • Excellent

    68.4%
  • Very Good

    23.4%
  • Average

    5.6%
  • Poor

    0.7%
  • Terrible

    1.9%
User Sentiments

    Ease of use, Excellent customer support, Review generation, Comprehensive dashboard

    Limited third-party integrations, Inconsistent platform syncing, Complicated initial setup, Expensive add-on features

    Not Available
    Not Available
Review Summary

Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved.

Users overwhelmingly praise Weave for its ease of use and its ability to streamline patient communication through texting, appointment reminders, and payment processing. They appreciate the integration with various dental software and the convenience of accessing features from a mobile app. However, some users report issues with the software's stability, including dropped calls, intermittent payment platform problems, and slow customer service response times. While overall sentiment is positive, concerns remain about the cost of the service and the lack of features like automated phone calls and mass emailing/texting.

User reviews of Plesk highlight its user-friendly interface, ease of use, and powerful features for managing websites, emails, and domains. Users appreciate Plesk's intuitive design, making server administration more accessible for non-technical users. However, concerns about Plesk's cost, occasional bugs, and the need for regular updates are also mentioned. Some users find its security features lacking, while others report compatibility issues with certain software or platforms.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.9. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

BirdEye Custom

Weave Custom

Web Admin Edition VPS $9.90 $12.00 per month

Web Pro Edition VPS $15.26 $18.50 per month

Web Host Edition VPS $25.16 $30.50 per month

Partners Custom

 
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Vendor information

Company Details Located in: California, United States Located in: Lehi, Utah Founded in: 2011 Located in: Schaffhausen, Switzerland Founded in: 2000
Contact Details

1-800-561-3357

https://birdeye.com/

866-308-2039

https://www.getweave.com/

+41 52 539 10 00

https://www.plesk.com/

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