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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Ballpark is the fastest way for capturing high-quality feedback on marketing copy, questions, prototypes, and designs using task-driven questions. The tool is used by every team who wants to understand how the customer feels. It is an easier, faster, and more inclusive tool powered by surveys and videos. The software provides endless ways to gather responses in a business. Ballpark has surveys to ask any question through opinion scale or multiple choice. The participant tasks such as completing a target or first click test can also be set by using Ballpark. Adding more to it, the tool validates wireframes, prototypes, and designs to provide testing. The tool is also used for copy testing as tagline testing, banner ads, or website copies. Also, its feature provides to get voice or video feedback on questions, tasks, or designs. Furthermore, the screen recording option helps to analyze how the participants are using live websites or products. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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7 Features
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Common Features for All |
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
User Journeys
User Research
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For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
Not Available
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Rating Distribution |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Free Free Starter $100.00 $100.00 per month Business $250.00 $250.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Company Details | Located in: New York, NY | Located in: London, England |
Contact Details |
(720) 408-5363 https://cohere.so/ |
Not available https://ballparkhq.com/ |
Social Media Handles |
Not available |
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