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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Appzi is a futuristic user feedback management platform that enables companies to collect customer feedback and improve the website from within. The software collects valuable insights from the customer feedback and thereby points out the necessary products and services that businesses should provide or improve. Appzi comes with customizable feedback buttons and customer survey forms. The software also allows for easy collection and processing of customer feedback with the team. Businesses can create feedback buttons that match their brand’s purposes. Further, a wide assortment of surveys is provided by the same which are simple yet sophisticate by nature. Appzi works as a unified platform managing multiple feedback besides allowing the team to participate and process the particulars all at once. Furthermore, multiple widgets can also be deployed across websites. Another important feature of Appzi’s feedback portal is that it can hold real-time conversations directly with the customers and team. Automated Trello card generation procedure is also a beneficial functionality offered by the same. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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| Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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| Read All User Reviews | Read All User Reviews |
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Essentials Custom Pro Custom Ultimate Custom |
Free Free Startup $29.00 $29.00 per month Business $89.00 $89.00 per month Enterprise $599.00 $599.00 |
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| Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Washington, United States |
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+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://www.appzi.com/ |
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