Alpaca |
| Description | ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base. Read more | Angora is a robust product analysis platform that helps brands to get a comprehensive view of their customer behaviour. Monitoring any business platform, in particular, the software can provide a huge amount of valuable customer data in real-time. Angora also enables organisations and brands to segment their users within Customer Loyalty Grids so that the marketing team can concentrate on specific customer needs. Besides adding real-time visibility, the system also helps businesses get a detailed analysis of individual platforms and detect out weak areas that are responsible for drop-offs. The platform improves data-driven planning as it is equipped to make the most use of incoming data. Angora is particularly useful to reduce churn and ensure customer loyalty, besides offering proper direction to the development team's efforts in identifying and improving the weak areas within their business. In addition, Angora is capable of analysing multiple business metrics, providing real-time insights that promote seamless customer interaction with app pages. Ultimately, it also helps businesses to boost sales by helping them fulfil the personalised engagement criteria of the end clients. Read more |
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ClientSuccess is widely praised for its user-friendly interface, robust reporting capabilities, and excellent customer support. Many reviewers highlight the software's ability to provide deep insights into client relationships and engagement, enabling businesses to identify areas for improvement and make data-driven decisions. Additionally, its customization options and scalability are seen as major strengths. However, some users have expressed concerns regarding the pricing structure and the complexity of setting up certain features. Overall, ClientSuccess is highly regarded as a valuable tool for managing and improving client relationships, with most reviewers recommending it to others. |
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Clientsuccess Custom |
Basic Free Growth $250.00 $250.00 per month |
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| Company Details | Located in: Lehi, Utah Founded in: 2014 | Located in: Florianópolis, Santa Catarina |
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Not available https://www.clientsuccess.com/ |
Not available https://angoralabs.com/ |
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