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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more | Alium is a customer management tool that helps to enhance customer experience by devising modern and advanced digital strategies. The application enables users to capture and monitor signals to get the necessary contextual insights. It helps to understand every experience in the customer journey, thus allowing users to improve customer experience and boost conversions. With Alium, users can analyze and fix the problems faced by customers while browsing their web page content. Users can even anticipate the needs of the customers as well as predict their behavior in real-time. With the help of Alium mobile app, users can integrate customer feedback seamlessly, thus assessing the buyer’s psychology even while offline. Users can improve their campaigns by learning about what the customers are thinking about their contents, which are sent to them and analyzing their feedback. Additionally, Alium integrates with multiple tools and processes, tight from CRM, Zapier, Google Analytics, Zendesk, Jira to Slack, thus enhancing taskforce productivity. Alium helps to optimize visitor experience on the user’s website and automate repetitive tasks, thus saving time and resources. Users can discover the issues when it’s time with visual feedback, thus eliminating guesswork. Read more |
Pricing Options |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 20 Fastest Growing |
Not Available
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Total Features |
10 Features
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10 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom |
Alium Free |
View Detailed Pricing
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View Detailed Pricing
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GrowthScore
4 Based on 1 Ratings
SatisMeter
4.8 Based on 42 Ratings
eNPS
4.7 Based on 3 Ratings
Promoter Ninja
4.8 Based on 4 Ratings |
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Screenshots |
+ 6 More
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+ 2 More
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Videos | Not Available |
Company Details | Located in: Palo Alto, CA Founded in: 2015 | Located in: New Delhi, India Founded in: 2019 |
Contact Details |
+1650 564 7289 https://www.retently.com/ |
+91 7042855662 https://alium.co.in/ |
Social Media Handles |
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