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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | SevenRooms is a hotel management software developed to enhance the guests' experiences and to help hospitality professionals in creating exceptional experiences that promote profitability and business repetition. With the seven rooms, guests interact with the customer's brand and from the moment they booked a reservation, joined the waiting list, or placed an order online; everything is notified to users. The App also takes care of all behind the scenes situations, and gives the clients the ideas to greet guests carefully and run a soft service. Furthermore, with automated profiles, customers can have a 360-degree view of each guest. To maximize income and profitability, customers can also control their digital presence in organic, direct, and third-party channels. The brand offers solutions to break data silos and have a complete view of preferences and descendants preferences of each guest. With the help of its automated features and efficient work strategy, customers can easily expand their reach and attract more and regular customers. Read more | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 5 Fastest Growing # 6 Most Popular |
Not Available
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Total Features |
11 Features
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7 Features
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Common Features for All |
Catering
Employee Management
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
Reviews Management
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Catering
Employee Management
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
Reviews Management
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Organization Types Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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SevenRooms Custom |
ALICE Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 2 More
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Not Available |
Company Details | Located in: New York, New York Founded in: 2011 | Located in: New York, New York Founded in: 2013 |
Contact Details |
+1 877-777-0907 https://sevenrooms.com/ |
Not available https://www.aliceplatform.com/suite |
Social Media Handles |
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