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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Reputation Management Software

3.8 248 user ratings

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Overview

Description Alerti helps users create personalised alerts about online events to gain a deep insight into them and make smarter decisions. A range of different types of alerts can be created around brand monitoring, competitor analysis, industry knowledge, and more. Users can even monitor specific online sources in real time, such as blogs, online news, forums, reviews, social networks, videos, and images. Alerti consolidates all data points into an effective dashboard through techniques such as filtering algorithms and sentiment analysis. Through a feature called as advanced analytic techniques, the key influencers, ambassadors, and detractors of a brand can be identified and custom reports around competitors and campaigns can be curated. Users can also respond to the communities that they are engaging with right through the tool and find the top fans and followers. For companies with multiple users, collaborative features make it easy to share alerts assign tasks to the respective stakeholders. Read more Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.50. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0. Offers Custom plan.
SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    63%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    93%

Features

Total Features
3 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 11 user ratings
    3.8/5 248 user ratings
    Rating Distribution
    • Excellent

      54.5%
    • Very Good

      36.4%
    • Average

      9.1%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      68.5%
    • Very Good

      0.8%
    • Average

      2.4%
    • Poor

      2%
    • Terrible

      26.2%
    User Sentiments
      Not Available

      Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations

      High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues

    Review Summary
    Not Available

    Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $7.50. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $79.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Pro $7.50 $9.00 per month

    Business $63.00 $79.00 per month

    Enterprise $119.00 $149.00 per month

    Custom plans Custom

    Starter $79.00 $79.00 per month

    Pro $169.00 $169.00 per month

    Premium Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Not Available Yotpo screenshot
    Videos Video Thumbnail
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    Vendor information

    Company Details Located in: Paris, France Founded in: 2008 Located in: New York City, NY
    Contact Details

    Not available

    https://en.alerti.com/

    Not available

    https://www.yotpo.com/platform/reviews/

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