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Zoho Forms Reviews

User Rating

4.5/5 (Based on 297 Ratings)

Rating Distribution

  • Excellent

    60.6%
  • Very Good

    27.9%
  • Average

    9.8%
  • Poor

    1.3%
  • Terrible

    0.3%

User Sentiments

Ease of Use, Extensive Integrations, Customizable Forms, Great Form Builder

Limited Customization Options, Lack of Folder Organization, Limited Mobile Friendliness, Occasional Lag or Freezing

Do You Use Zoho Forms?

Write a Review

Review Summary

Reviewers praise Zoho Forms for its user-friendly interface, customizable templates, and wide range of features. They appreciate the drag-and-drop functionality, conditional logic, and ability to create complex forms easily. Additionally, reviewers highlight the seamless integration with other Zoho products and third-party applications. However, some users mention occasional glitches and limitations in customization options. Overall, Zoho Forms is a popular choice for businesses seeking a feature-rich and user-friendly form builder.

Pros

  • Easytouse interface and intuitive form builder.
  • Wide range of templates and customization options.
  • Robust data collection and reporting capabilities.
  • Seamless integration with other Zoho applications.

Cons

  • Occasional glitches and errors reported by users.
  • Limited options for complex form structures.
  • Limited customization options for certain design elements.
  • Some users reported issues with customer support responsiveness.

AI-Generated from the text of User Reviews

Reviews
GC

Gabs C

February 8, 2024 Source: G2.com
"Forms made easy!"
What do you like best about Zoho Forms?

I love how easy it is to create forms and then share them with links. Very reliable and this makes my day to day easier. Don't have to think much of it. It just gets done.

What do you dislike about Zoho Forms?

As much as I love how simple zoho forms are.... sadly there is not much customizable aspects at tthis moment. I would like to have some extra feautres to really make forms my own.

What problems is Zoho Forms solving and how is that benefiting you?

We need alot of information from our clients, stuff like what their project is about, then feedback and also when people approve their projects so Zoho forms makes it easy to get this info.

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AU

Anonymous User

December 19, 2023 Source: G2.com
"Forms with intelligence"
What do you like best about Zoho Forms?

Analytics

User restrictions

Single sign on

What do you dislike about Zoho Forms?

Some customizations work on payments only

Integrations take a long time

What problems is Zoho Forms solving and how is that benefiting you?

- Includes data gathering and analytics

- Decision making

- Customer surveys

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MC

Mahesh C

December 15, 2023 Source: G2.com
"Zoho forms is a reliable partner in terms of data collection"
What do you like best about Zoho Forms?

Undoubtedly Zoho form is one tool that any team should use to capturing and processing data. You can use different type and formats which is easily exported to a spreadsheet.

What do you dislike about Zoho Forms?

The space limitations provided by Zoho forms is the prominent point when you register it with them for licenses.

What problems is Zoho Forms solving and how is that benefiting you?

Capturing data, lots of customisation. Solid integration with Zapier and easy integration using with software's using web hooks.

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AU

Anonymous User

December 14, 2023 Source: G2.com
"Director of Customer Success"
What do you like best about Zoho Forms?

We use Zoho forms to include in our kickoff emails with customers. It helps streamline our processes with onboarding.

What do you dislike about Zoho Forms?

There's nothing at the moment that we dislike.

What problems is Zoho Forms solving and how is that benefiting you?

It's helping us stay organized as information flows in from the customers.

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JO

Jeremiah O

December 14, 2023 Source: G2.com
"Zoho Forms is taking form building to excellent levels."
What do you like best about Zoho Forms?

When you talk of simplicity, then Zoho Forms is such kind of simplicity that we needed for form building. It has excellent form building and editing features which includes use of drag and drop technology to make it so easy to build forms. Sharing forms is so easy and secure. It allows team to work collaboratively when building forms which makes the entire work more simpler. Setting up Zoho Forms is so straightforward and there are no complex steps to follow. This makes it implementation to be smooth and quick. The best thing with Zoho Forms is that we get to integrate it and use it alongside other Zoho products like Zoho CRM and Books and this makes our work more convenient. For all the times we need a form at our workspace, which is probably more than once a day, we always rely on Zoho Forms to help us get the job done.

What do you dislike about Zoho Forms?

We really are having a good time with Zoho Forms and we cannot pinpoint any area that has given us any difficulties at all. Moreso, the support team has always been there for us and gives us answers within short periods of time.

What problems is Zoho Forms solving and how is that benefiting you?

Forms are part and parcel of every work and there is a need to have a consistent tool for building these forms. Zoho Forms has been helping us solve this problem by giving us a simple to use yet a fast online builder to create any type of form that we are in need of. With Zoho Forms, we get to bring our creativity together and work in collaboration when building forms by allowing us to work together. Also, Zoho Forms allows us to share these forms securely and across multiple platforms like sharing the survey forms through Zoho CRM.

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SM

Surya Prakash M

December 12, 2023 Source: G2.com
"Zoho forms is easy way to collect data"
What do you like best about Zoho Forms?

It allows us to create various types of forms, surveys, and quizzes which is easy to gather our client requirements and its easily integated with our Zoho platforms

What do you dislike about Zoho Forms?

Sometime Zoho forms is not working maybe net or server issue

What problems is Zoho Forms solving and how is that benefiting you?

Previously we collect data online through mails and google forms which is very hard to collect inforamtion.

Now its easy to collect client requirement and make online ticket with zoho ticketing portal as well

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JA

Jo A

December 12, 2023 Source: G2.com
"Simple and easy interface"
What do you like best about Zoho Forms?

A particularly light service, easy to understand even for those who do not come from the world of data, I liked the simplicity of the interface and the ability to insert widgets, the definition of the widgets is also very easy, and can be easily changed.

What do you dislike about Zoho Forms?

It's hard for me to point to something specific, I would suggest integrating automations into the process

What problems is Zoho Forms solving and how is that benefiting you?

Sending forms to customers, and maintaining contact with the company's content needs, I send the client a form and receive the results with appropriate insights for my clients.

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AA

Aamer A

December 12, 2023 Source: G2.com
"ZOHO Forms are great when conducting PKTs (Process knowledge test)"
What do you like best about Zoho Forms?

It has drag and drop custom form builder which is very useful to create forms based on requirements it also integrates with Zoho survey which will be useful for feedbacks.

What do you dislike about Zoho Forms?

It is not mobile friendly and limited designs

What problems is Zoho Forms solving and how is that benefiting you?

I usually conducts PKTs (Process Knowledge Test) for my span/team monthly also i take part in PKTs when someone prepares it. Initially i used google forms later i started using Zoho forms as it is very convienent comapared to google forms. Also it has drag and drop custom feature in which pictures/photos/screenshots can be added easliy. Customized forms can be saved for later use which will save a lot of time. Also it integrates Zoho survey which i usually use after conducting PKT for feedback to improve quality of PKTs.

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SH

Santhosh H

December 12, 2023 Source: G2.com
"Easy to create forms and embed"
What do you like best about Zoho Forms?

easy drag and drop fields to create a forms

What do you dislike about Zoho Forms?

not much. using zoho forms for 6 years and no dislikes

What problems is Zoho Forms solving and how is that benefiting you?

forms for lead generatiob

Read more
MD

Mark D

December 8, 2023 Source: G2.com
"Small businesses... This is the only tool you'll need!"
What do you like best about Zoho One?

Zoho one is not just one product, but a series of interwoven products that will transform you business.

What do you dislike about Zoho One?

Nothing. I absolutely love Zoho One and would recommend it to EVERYONE!!

What problems is Zoho One solving and how is that benefiting you?

I run a Real Estate company and there isn't one product in the Zoho One suite that doesn't transform your business. All for one monthly price!

Read more

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