yellow.ai Reviews

What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team.

The team found it very easy to configure and we use it frequently.

Nothing at the moment, I use Yellow AI and I have no complaints.

Before yellow AI, we were facing problems with the customer support and relevant communications. But after yellow AI I am very thrilled to say that we have mitigated this problem and we can cater to a huge number of customers con-currently.

The best features of yellow.ai are easy-to-build chatbots, Natural Learning Understanding, Omni-Channel Conversations and support over a wide range of platforms like WhatsApp, Facebook and SMS

Yellow.AI comes with pre-built tools, thus provides less customizations and takes more than usual time to build and integrate the specific needs basis the present tech stacks

It helped us in reducing the TAT of response for short customer queries, personalized campaigns for customers over WhatsApp and real-time insights from the market to improve the content and increase the conversion

Its ease of using the solution is great. It has automatically created a chatbot for my company.

Integration with other platform can be made more easier

It is helping us in generating leads and also maintaining a relationship with customers. It has also helped us in providing ready solution for all customers queries

The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.

There is nothing as such less helpful or dislike about Yellow.ai Every time surely it gave a good experience when ever I user the bot, and definitely it saved much time of mine.

Day to day daily tasks like task reminder, help in shopping, creating memories, It makes life very easy because its memory is dynamic, it keeps track of all events and shows it to me instantly.

It is one of the great platform for Chatbots. Provides seamless experience for Chatbots integration, easy to use.

Little complex for new users to get onboard on the platform.

Yellow.ai is helping us in conversation marketing, live conversations with the user, as well as automating customer services.

Integrates with existing platforms such s Teams and WhatsApp. Drag and drop setup, which is easy to use. Extensive analytics, which improves comprehension of user behavior. It can be customized and automated.

Requires a lot of time to learn. The support team is a little sluggish

Communication with customers is easy; they do not have to install new software. Instead, it is through platforms they already use, such as Teams, WhatsApp or other social media, which increases interaction and improves response times.

We have been using Yellow for quite some time now. I am glad that we chose them over the competition. The level of customization they provide in specific TAT.

Integration between Cloud Login and App Login

Our WA communications and our automations.

Highly trained AI/ML engine catering to my need. Its value for money.

All good. Team is very helpful. No downsides.

Yellow.ai team is very friendly & approachable. They are highly skilled & expert in their field. Ready to help anytime. Pleae explore their services.

Excellent customer service is hallmark of any customer centric organization. Today is the era of self service & anytime/anywhere banking. Through Yellow.ai's AI/ML powered Chatbots & Whatsapp channel we are providing such a digital platform on various channels to our customers.

Ease of use, detailed analytics and live agent module

Nothing to be disliked in yellow messenger

lead qualification

AI chatbot, features, pricing, and the integration

Nothing as of now. We have integrated and enable 3 chatbots so far, and they are working well as anticipated

Provide real-time order and consultation updates to our patient through whatsapp