What do you like best?
There are so many great things about WDesk. I think the most important feature, currently, is the ability to track any & all changes made, and keep a good audit trail (all within WDesk) detailing what changes were made and why.
What do you dislike?
The only thing so far that I dislike is that you're unable to run multiple instances of the program/application. I work in accounting and we use WDesk for our quarterly 10-Q reports, so one thing I'd like to be able to do, for example, is have the prior quarter report open on one of my computer screens (for reference) and have the current quarter's report open on the other. WDesk won't allow this use of multiple tabs - you have to switch between the documents/exhibits within the same window, which can be a little tricky/overwhelming at times.
Recommendations to others considering the product:
I seriously LOVE WDesk, and would definitely recommend that anyone give it a try. I think it's especially useful for accounting & finance departments. My department, specifically, is Financial Reporting and this application is *wonderful* for our uses - it keeps great audit trails, great organization, great everything!! Literally the only issue I've encountered (the only "con" I can describe) is the inability to use two different tabs or two different browsers to view 2 different WDesk projects on seperate computer monitors. WDesk does keep each project (and each "Exhibit" within the project) on its own tab *within* WDesk, which is nice to use a familiar format, but functionality could be a little better if they allowed multiple instances per user; that would make a BIG difference to me personally. All told, I give WDesk a very strong 10 out of 10!!! Best accounting software I've used in any organization, seriously. I'm impressed.
What problems are you solving with the product? What benefits have you realized?
Our financial reporting team uses WDesk for our quarterly 10-Q reports. We have a Project set up for each quarter, and save all related documents (and our workbook) in there. It's great to have a seperate "Workbook" file for all your calculations, tables,and notes - I love being able to keep a little more messy "working version," which in my mind keeps all the messy details very "behind the scenes" and you don't have to worry about junking up the final product.