Voximplant Reviews

We create Golos, a voice-based social media platform featuring audio conferences, voice chats, and other functions.

We would like to note in particular while working with Voximplant is their professionalism in communicating with clients. The Voximplant team created a group chat and allocated a working group to deal specifically with our project. They were also always available for conference calls with developers. Voximplant has been doing it all for free because they believe in our product!

When you create a complex, cutting-edge product, you face failures. It would be good to get a more operational analysis of failures and prompt identification of which side an error is on.

Do not hesitate to reach out to the Voximplant support team. They are always here to help you, answer your questions, and provide advice. Sometimes there were errors on our part. This happens when there are many features, and you face an embarrassment of riches, so to say.

We were to build the MVP and get things rolling in the shortest possible time. Thanks to Voximplant and their support, we have done it in 3 weeks.

Voximplant provides a powerful variety of features in an easy to use format.

The no-code environment has limited features.

Voximplant allows us to deliver communication processes not otherwise practical or possible.

Voximplant’s JavaScript-based control over dial plans and IVR is a great fit for our development team.

Their versatile REST API’s have given us all the control we need - we’ve almost never needed to do something that we weren’t able to.

Their great international coverage lets us provide dial-in service all over the world.

Voximplant’s advanced media stack has some huge optimizations that help us increase quality and reduce load on our SIP to video gateways by multiplexing multiple media streams into the same channel (intrasession SSRC mixing).

Support for audio levels (RFC6464) is also very innovative and perfect for our architecture.

Their Root Cause Analysis (RCA) reports after the rare outage could be improved.

Tell the Voximplant team what you need. Their platform has a lot of capabilities that seem to be relatively easy for them to expose.

We offer a video meetings service for tens of millions of users. We use Voximplant for dial-in and dial-out capabilities with local numbers for 30+ countries. We use Voximplant to handle our IVR requirements, including calling our APIs to authenticate users, and to manage media into and out of our global network of SIP Gateways. Voximplant has given us important PSTN calling capabilities that leverage our advanced architecture.

Agradecido porque sin la ayuda de Alejandro crear mi escenario me hubiese llevado infinitas horas.

La varierad de soluciones que existen en el sistema y como poder ampliar tanto como se desee crear un escenario

Que tengan tiempo suficiente para aprender a utilizarlo, tiempo para implementar y paciencia, esto no se construye en un abrir y cerrar de ojos como lo hacen ver en su publicidad. Sin embargo soporte están siempre dispuestos a ayudarte.

Un conmutador en la nube que ayude a mi empresa a redirigir a los clientes y a nuevos prospectos

I would like to express my gratitude for the very constructive help in transferring a phone number between different services. Company management please give the award to the employee Inna she is super!

I liked everything. I have no reason to scold them. Thanks.

I use it for telephony of my business

You can quickly draft a first call bot campaign with a drag&drop system to do everything (outgoing calls with lots of rules, SVI...).

It's effortless to manage without any code!

Dedicated account manager!

We have nothing to highlight as drawback of this tool

- setup outgoing call with a bot very quickly

- make no code stuffs, and be able to trigger a test or a real campaign with developer intervention

- all options available in the drag & drop (sending email, sending sms, making HTTP calls, tag the call...)

Flexible Implementation, good Documentation, professional support team

none, the product works as intended and is suitable for our needs

Solid support team, responsive and professional

Using it to connect our chatbots and ML models to some sort of flexible telephony gateway

We’ve been using Voximplant platform for about 5 years. It's the best fit for creating custom scripts for calling. In our view, this is the best solution for building your own telephony, mainly because of its flexibility.

There are rare technical issues, but they are resolved quickly and within SLA.

The platform is a perfect match for companies similar to ours - for large travel aggregators, with a very large flow of communications.

The main reason for integrating our telephony into CRM was to optimize communications with existing customers, as well as prompt processing of incoming calls, especially in the high season. We managed to achieve that.

Voximplant's API is the gold standard in the market. Other companies should follow this example. We are very satisfied with the possibilities of the platform. It's easy to use, very flexible and the documentation is sufficient and clear.

Technical support reacts fast and helps to solve any problem. Billing is uncomplicated, you won't get 100 documents on every single step.

The prices for the traffic are a little bit too high. No one-way sms in the required region yet.

If you compare Voximplant with any other provider for communications, you will feel the difference. High SLA, best user experience.

We're using it for a remote detailing case. Thanks to Voximplant we could implement that case the way we wanted to (it was not possible with other vendors). Now the communication between sales and customers is under control, which makes it more effective.