get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Vidyard Reviews

User Rating

4.8/5 (Based on 2,870 Ratings)

Rating Distribution

  • Excellent

    87.6%
  • Very Good

    9.1%
  • Average

    1.3%
  • Poor

    1.4%
  • Terrible

    0.6%

User Sentiments

Ease of Use, Extensive Integrations, Personalized Video Messaging, Effective for Sales Prospecting

Occasional Technical Glitches, Limited Video Editing Capabilities, Inconsistent Analytics Data, Confusing Navigation/User Interface

Do You Use Vidyard?

Write a Review

Review Summary

The consensus among reviewers is that the platform is user-friendly, offers a wide range of features, and provides excellent customer support. Many users appreciate the platform's ease of use and intuitive interface, which makes it accessible to users of all skill levels. Additionally, the platform's comprehensive feature set, including video hosting, analytics, and marketing automation tools, is highly valued by users. Furthermore, reviewers consistently praise the platform's customer support team, highlighting their responsiveness, helpfulness, and willingness to go the extra mile. Overall, users find the platform to be a valuable tool for creating and sharing videos, and they are generally satisfied with the service they receive.

Pros

  • Easy to use interface for recording and editing videos.
  • Comprehensive analytics for tracking video performance.
  • Robust social media integration for sharing videos.
  • Scalable solution for large organizations with multiple users.

Cons

  • Expensive compared to some other video marketing platforms.
  • Limited customization options for videos.
  • Occasional technical issues with video playback.
  • Lacks some advanced features found in other video marketing platforms.

AI-Generated from the text of User Reviews

Reviews
JW

Jon W

September 3, 2026 Source: G2.com
Easy to use video/screen capture
What do you like best about Vidyard?Vidyard is a super easy-to-use tool that's meant for quick capture of videos and walkthroughs. I always liked the animated gif that can be the thumbnail and I love the fact that I can my face/video in along with the screenshare. It's great from a personalization standpoint.What do you dislike about Vidyard?For what vidyard offers and is, I think it's a great and serves its purpose well.What problems is Vidyard solving and how is that benefiting you?Quick video communication and screen capture
Read more
YE

Yusup E

August 28, 2026 Source: G2.com
A better video experience without maintaining our own player
What do you like best about Vidyard?Vidyard Hosting has given us a cleaner way to manage video without pulling storage, delivery, and player infrastructure into the frontend. We keep the library centralized and embed videos only where a page actually needs them. That also means marketing can swap out a demo without asking us to rebuild the surrounding page. CTAs are another helpful part of the workflow, because the video can lead somewhere instead of simply ending and hoping the viewer knows what to do next. On Teams, we can customize CTAs with HTML and CSS and even include forms, calendars, or other interactive elements. We used this in a product demo by placing a meeting CTA immediately after the section that showed the main outcome, rather than sending the user back to hunt for a button elsewhere on the page. Theater Mode and Picture-in-Picture have also made longer demos more practical. They may sound like small player improvements, but they matter when someone wants to keep listening while moving through the rest of the site. Automatic captions on new videos have been useful for accessibility and for silent playback, too. From a frontend perspective, I appreciate getting these improvements from the player itself instead of maintaining yet another custom UI layer that eventually becomes our problem.What do you dislike about Vidyard?Vidyard handles the delivery side well, but your frontend can still hurt Core Web Vitals if it loads multiple players right away, reserves space poorly, or drops videos above the fold when they aren’t really needed. On our end, we rely on lazy loading where it makes sense, keep dimensions stable, and avoid initializing several players that most users will never reach. The platform reduces infrastructure work, but it doesn’t remove the need to make smart frontend performance decisions.What problems is Vidyard solving and how is that benefiting you?We had a launch page with three product demos, and the first version loaded all of them immediately when the page opened. It looked fine on desktop, but mobile performance took a noticeable hit. We moved the videos into Vidyard Hosting, switched the embeds to lazy loading, and reserved the player dimensions so the layout wouldn’t shift while they loaded. Marketing also wanted a demo CTA after the second video, so we placed it inside the player rather than adding yet another timed interaction in React. During QA, the engagement data showed a sharp drop right before the most important section of one demo. Instead of blaming the video format itself, Product shortened the intro, and we moved the player closer to the content it was explaining. After that, we added captions and verified Theater Mode and Picture-in-Picture for users moving between sections. Vidyard didn’t eliminate all the frontend work around video, but it kept us focused on performance, placement, and integration—rather than maintaining another media stack and custom player behavior ourselves.
Read more
JT

Josh T

August 6, 2026 Source: G2.com
Great Sales and Information Relaying Tool
What do you like best about Vidyard?It's like leaving a virtual voicemail. It's especially powerful today when everyone gets pulled in 1000 different directionsWhat do you dislike about Vidyard?No complaints! My previous review is still accurate. What problems is Vidyard solving and how is that benefiting you?With Vidyard, I can get a conversation going or have my ideas effectively communicated upstream as a first-person account versus someone else relaying a message.
Read more
VS

Verified User in Information Technology and Services

August 6, 2026 Source: G2.com
Easy-to-Use Videos That Make My Message Stand Out
What do you like best about Vidyard?Vidyard is easy to use and it makes my message standout.What do you dislike about Vidyard?Sometimes it can be blocked by the recipients inbox filters.What problems is Vidyard solving and how is that benefiting you?Its a tool to enable me to sell better and differently
Read more
VM

Verified User in Education Management

August 4, 2026 Source: G2.com
Great Video Platform
What do you like best about Vidyard?I really enjoy using Vidyard to upload and share videos as well as track views. It has been extremely helpful in seeing the outreach of recorded webinars.What do you dislike about Vidyard?There is not a downside that I have yet seeing about Vidyard. It meets my business needs.What problems is Vidyard solving and how is that benefiting you?Vidyard is helping to solve problems of customers not being able to attend alive meeting, but still wanting to receive the information that was presented.
Read more
LF

Leonardo F

August 3, 2026 Source: G2.com
Fast and friendly
What do you like best about Vidyard?It somehow got easier to work with, thanks to the new improvements in the UIWhat do you dislike about Vidyard?I believe external users can noww see videos using their own email, without being forced to create a vidyard account. If that's the case, there's no much more I can point outWhat problems is Vidyard solving and how is that benefiting you?Helps showing my customers features or talk them through slides in a minute, without devouting more time to create a guide or any other type of written material
Read more
VA

Verified User in Marketing and Advertising

August 3, 2026 Source: G2.com
A face for radio
What do you like best about Vidyard?Editing and thumbnail creation allow more flexible personalization opportunities. Tracking of opens and views is very helpful. What do you dislike about Vidyard?Sometimes editing time is too long, faster capture would be better for numbers of videos I create and share. Recommendations to others considering Vidyard?Use as much as you can, it makes a big differenceWhat problems is Vidyard solving and how is that benefiting you?Great tool to differentiate me in the market. Creating personalized videos for sales introductions and proposal positioning is a game-changer.
Read more
VE

Verified User in Mechanical or Industrial Engineering

August 3, 2026 Source: G2.com
Great technology for personalized videos to customers and internal communication.
What do you like best about Vidyard?We no longer use Vidyard as some of our processes have changed and we no longer have a need. I still believe its a great tool and our decision to change had nothing to do with their capability. I would use it again if the need was there. What do you dislike about Vidyard?No new updates. See note above. We no longer use it. What problems is Vidyard solving and how is that benefiting you?Being able to screen record and share internally and provide a personalized video message for sales prospects is great.
Read more
AP

Angie P

February 25, 2026 Source: G2.com
Seamless Sharing with Front, Outlook, and HubSpot
What do you like best about Vidyard?It's very compatible with Front, Outlook and Hubspot. So I can always share my videos to my customers. I'm a fanWhat do you dislike about Vidyard?Only 5 free videos per month. And I cannot upload videos recorded with better resolution from my phoneWhat problems is Vidyard solving and how is that benefiting you?It helps me showing a face to my customers. I work remotely so it's so useful.
Read more
JC

Juan C

January 22, 2026 Source: G2.com
Vidyard changed the game for me!
What do you like best about Vidyard?Vidyard remains free, great quality videos, and the extention works seamlessly.What do you dislike about Vidyard?Ai development is not very evident. Would be great to make an ai avatar and be able to use that for recording, without recording but que quality is not great, yet. Also dubbing would be awesome! What problems is Vidyard solving and how is that benefiting you?Being creative, standing out, being able to create content for linked in is really beneficial for all sales teams that feel stuck. Our performance improved almost 2x by using video (145% above quota).
Read more

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed