Browse Software
List Your Product
Loading...
Vidyard Reviews

User Rating

4.4/5 (Based on 2,798 Ratings)

Rating Distribution

  • Excellent

    54.6%
  • Very Good

    34.3%
  • Average

    8.2%
  • Poor

    1.1%
  • Terrible

    1.8%

User Sentiments

Ease of Use, Extensive Integrations, Personalized Video Messaging, Effective for Sales Prospecting

Occasional Technical Glitches, Limited Video Editing Capabilities, Inconsistent Analytics Data, Confusing Navigation/User Interface

Do You Use Vidyard?

Write a Review

Review Summary

The consensus among reviewers is that the platform is user-friendly, offers a wide range of features, and provides excellent customer support. Many users appreciate the platform's ease of use and intuitive interface, which makes it accessible to users of all skill levels. Additionally, the platform's comprehensive feature set, including video hosting, analytics, and marketing automation tools, is highly valued by users. Furthermore, reviewers consistently praise the platform's customer support team, highlighting their responsiveness, helpfulness, and willingness to go the extra mile. Overall, users find the platform to be a valuable tool for creating and sharing videos, and they are generally satisfied with the service they receive.

Pros

  • Easy to use interface for recording and editing videos.
  • Comprehensive analytics for tracking video performance.
  • Robust social media integration for sharing videos.
  • Scalable solution for large organizations with multiple users.

Cons

  • Expensive compared to some other video marketing platforms.
  • Limited customization options for videos.
  • Occasional technical issues with video playback.
  • Lacks some advanced features found in other video marketing platforms.

AI-Generated from the text of User Reviews

Reviews
DS

Dinesh S

December 30, 2023 Source: G2.com
"It works smoothly with our job plans"
What do you like best about Vidyard?

As a leader of a team in the tech company, every day I need to talk and work with people inside and outside our group. Vidyard has been a big help in this area. I really like its choices for customizing things, which makes it easy to change information for different customers. Especially when we first talk or after, the whiteboard tool has been very useful for telling hard thoughts to calm customers. It works smoothly with our job plans, making both our selling and customer help squads do better.

What do you dislike about Vidyard?

But, there are a few things in Vidyard that could be made better. First, the way it lets you save videos could be more flexible; a simpler place to neatly sort and label videos would be a big improvement. Also, even though the Pro package is worth its cost, I think the other packages don't have enough space to store videos. This can be a problem if you want a complete list view of all your content.

What problems is Vidyard solving and how is that benefiting you?

It's made our group better at sharing hard thoughts in a clear, picture-like way. This has really helped when talking to customers who like seeing things instead of reading long emails.

Read more
KG

Katherine G

December 5, 2023 Source: G2.com
"Top way to stand out in prospecting. Easy-to-use product"
What do you like best about Vidyard?

-Auto-play animated video thumbnail drives engagement

-Metrics/KPI tracking - opens, replies, how much of the video prospects watch

-Ability to re-record

What do you dislike about Vidyard?

-Have to manually hyperlink your video in email - clicking video thumbnail in the email doesn't lead to the video

What problems is Vidyard solving and how is that benefiting you?

The ability to stand out from other prospects and show that I'm human

Read more
JC

Jennifer C

November 14, 2023 Source: G2.com
"Vidyard is simple to use"
What do you like best about Vidyard?

I like the ease of use. I was able to login the first time and use it with in 5 minutes.

What do you dislike about Vidyard?

So far, I have not found anything that I dislike about Vidyard.

What problems is Vidyard solving and how is that benefiting you?

I like using Vidyard to create trining videos for new processes that I need to share with our sales tema.

Read more
JT

Jonah T

November 14, 2023 Source: G2.com
"Bringing Real life back to the Remote world!~"
What do you like best about Vidyard?

I love How Vidyard allows me to saend messages of me being my organic self! I can express myself so much better than in email!

What do you dislike about Vidyard?

I wish the in screen toolbar made my already recorded Viduyards more accesible

What problems is Vidyard solving and how is that benefiting you?

It allows me to 'Get in the room'

Read more
AP

Austin P

November 14, 2023 Source: G2.com
"VidYard is great!"
What do you like best about Vidyard?

I have used Vidyard a few times and it is super simple to use. I really love how it works.

What do you dislike about Vidyard?

I don't dislike anything about it. It is great!

What problems is Vidyard solving and how is that benefiting you?

It sure helps when I record a video and personalize it while sending emails to prospects. Helps me really connect with my prospect crowd better.

Read more
DB

Dylan B

November 14, 2023 Source: G2.com
"Easy to make custom videos for customers"
What do you like best about Vidyard?

You can create a varieity of different vidoes and share you screen with your customers. You can also edit those video and use a few different tools to add some personalization to each video.

The Vidyard team has also checked in regularly with updates and training sesions.

What do you dislike about Vidyard?

There is some clunkyness with some of the tools and it can take a little while to learn how to use the full range of features offered.

What problems is Vidyard solving and how is that benefiting you?

I can give a personal touch to my interactions with customers. I speak to and email around 100 people every day, so when someone writes me back, I can send them a short customized video to show they have my attention.

Read more
AU

Anonymous User

November 14, 2023 Source: G2.com
"Vidyard has been very helpful in my sales strategy"
What do you like best about Vidyard?

Being able to quickly create a short video to send to either brand new prospects or companies I have been speaking to regularly.

What do you dislike about Vidyard?

Limit on videos in library, but understandable with it being the free version.

What problems is Vidyard solving and how is that benefiting you?

Vidyard is helping me get a sales point across quickly and more interactively than a traditionaly, wordy email.

Read more
AU

Anonymous User

November 12, 2023 Source: G2.com
"Easy and effective solution to present and communicate content"
What do you like best about Vidyard?

It's easy of use. You get started with Vidyard in seconds after signing up.

What do you dislike about Vidyard?

It does not always work well for overlaying your video with the screen recording.

What problems is Vidyard solving and how is that benefiting you?

Communicating and actually getting the attention of recipients of my emails with video content.

Read more
LB

Lindsay B

November 9, 2023 Source: G2.com
"Easy efficient videos"
What do you like best about Vidyard?

Love that I don't have to adjust my work flow in a major way, the plug in allows easy web browser or screen recording so I don't have to go out of my way with multiple complicated steps or workarounds that I need to do with other simliar software. I get an easy to share link, and can even edit or clip my video to cut out me fumbling with stop key. It can access and browse them later on to pull in or reference later if needed.

What do you dislike about Vidyard?

Not much, I had some tech issues with the browsing screesharing outside the browser window at first, but it was an internal compnay IT issue.

What problems is Vidyard solving and how is that benefiting you?

I use this for internal and external SOP process and training procedures. It's cuts down on how much I repeate myself internally and externally.

Read more
DG

Danny G

November 9, 2023 Source: G2.com
"Great video recording platform!"
What do you like best about Vidyard?

Super easy to use and integrated with third-party software.

What do you dislike about Vidyard?

Not enough marketing analytics into video views and interactions.

What problems is Vidyard solving and how is that benefiting you?

Helping easily show video examples for clearer client communication and training.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed