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About User Interviews

User interviews are often conducted with possible design users during the brainstorming phase or early concept development. User interviews follow a defined technique in which the interviewer prepares a list of topics to cover, records what is said during the interview, and evaluates the dialogue afterward. One of the most prevalent methodologies in user research is user interviews. They can be used to gather information about users' feelings, motivations, and daily routines, as well as how they utilise various goods, and they can cover practically all user-related subjects. The interviews are typically conducted in the same way as qualitative interviews in other professions, but with the goal of informing a design project. Because user interviews are usually part of a design or development process, practical considerations like as time and resources often play a role in determining how to conduct them. If time is limited, for example, user interviews can be conducted through video or audio call. In projects with enough time and resources, however, an interview might be done in the user's house, and designers could even be flown in from another country if the users live in another country.

Screenshots & Videos

User Interviews screenshot
User Interviews screenshot
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Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

User Interviews Features

Analytics (ROI Tracking)

ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.

Survey Management

Helps in gathering information from the customers to know about their needs

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization


A digital insight of reports and other workings on a single screen

Recruiting Management

Helps in managing and automating important aspects of a recruitment process

Smart Targeting

Targeting across different devices, OS, browser or geo location

User Research

Helps to study user behavior through task analysis and feedback methods


Can be customized to a great extent to extract best results

User Interviews Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans


Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 01/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about User Interviews Pricing.

User Interviews Alternatives

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User Interviews Reviews

User Rating

4.8/5 (Based on 663 Ratings)

Ratings Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


Do You Use User Interviews?

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Review Summary

User Interviews is widely praised for its user-friendly interface, intuitive design, and comprehensive set of features. Reviewers consistently mention the platform's ease of use, highlighting its straightforward navigation and well-organized layout. The ability to conduct in-depth interviews with users and analyze the results in real-time is seen as a major strength, enabling businesses to gather valuable insights quickly and efficiently. The platform's collaboration features, including the ability to share projects and findings with team members, are also highly appreciated. Overall, User Interviews is regarded as a valuable tool for user research, helping businesses understand their users' needs and make data-driven decisions.


  • Userfriendly interface simplifies the research process.
  • Indepth comparisons help users make informed decisions.
  • Verified reviews provide valuable insights from real users.


  • Limited number of products may not cater to all needs.
  • Some reviews may be biased or outdated.
  • Lack of customization options for personalized recommendations.

User Interviews User Reviews

AI-Generated from the text of User Reviews

Videos on User Interviews

User Interviews Screenshots

User Interviews FAQs

What is User Interviews used for?

User Interviews offers the following functionalities:

  • Analytics (ROI Tracking)
  • Survey Management
  • Feedback Management
  • Workflow Management
  • Dashboard
  • Recruiting Management
  • Smart Targeting
  • User Research
  • Customizability

Learn more about User Interviews features.

Does User Interviews provide API?

No, User Interviews does not provide API.

User Interviews Contact

Vendor Details

Brooklyn, NY

Contact Details

Not available

Social Media Handles




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